A friend of mine lost her son in a horrible accident. She wrote “I don’t believe God caused this but I do believe he can redeem it.”
That has stayed with me for years. God doesn’t cause suffering... He showers those who suffer with his grace.
People want to be heard. Listen to your clients, even when they're upset. Don't make excuses or anything, just let them talk. They mostly just want to be heard. Once they're calm, you can solve the problem.
“Whenever you think that some situation or some person is ruining your life, it’s actually you who are ruining your life. It’s such a simple idea. Feeling like a victim is a perfectly disastrous way to make go through life.”
— Charlie Munger
You can’t selectively numb feelings. The inclination to drink, use, shop, gamble, etc. is real but it’s a lie that it will make you feel better. Numbing makes this much, much worse. So feel! The good, the bad, the scary. Talk about your feelings, write about them or create something from your feelings. This is how to process in a healthy way.
“Pirate Rules” is a temporary suspension of the usual rules. It means pretty much anything goes for this moment so we can all stay sane. ——-Loosen the rules on snacks, bedtime, screen time, etc. in special circumstances.
Celebration and acknowledgment: Make a big deal over little-big things and teach them the same: getting their braces off, or a cast on a broken bone, a friend gets a new car, etc. Always acknowledge the sad that someone is going through or the difficult situation. Applies to all ages.
Bedtime often goes to sh*t in a hurry because kids are tired and parents are out of patience.
Be kind. If your kids are anything like you, they’ll need extra tenderness at bedtime: cuddles, soft words, prayers. Forgiveness for the ridiculous tantrums over silly stuff. Take pity on them, their little bodies are tired and they haven’t learned how to function on empty.
Sometimes fear feels like a signal to get out of there, but being uncomfortable in a new situation is totally normal. Practice sitting in that discomfort and you’ll find it gets easier.
When making decisions or having a disagreement, it’s very easy to get stuck in defense of your position because we just feel so strongly about it. Without realizing it, we can discount good alternatives and or fail to see the strengths of other people’s viewpoints. As an exercise to avoid getting caught in this trap, make a habit of listing 3 reasons why you might be wrong. Stretch to accommodate the possibility that your strongly-held belief just may be wrong.
You’re gonna want to quit, many times. Whether it’s a job, a marriage, a degree, a cause… whatever. I have no way of knowing whether or not you should quit, just know that feeling like you want to quit is normal when you hit a setback or disappointment, or rejection or betrayal. It doesn’t necessarily mean you’re going to feel that way forever. Sometimes it’s best to cut your losses, sometimes it’s better to stick it out. Treat yourself with patience and compassion while you consider what’s best.