Try to avoid the temptation to reach a conclusion too quickly or cling to it too tightly.” (Paraphrasing James Comey from his book ’A Higher Loyalty,’ which I recommend as a fantastic lesson in leadership - and history, and public service.)
It’s hard to accept that the world can be so cruel and unfair, but sometimes accepting it and focusing on what part of it you CAN change is - I’ve learned - the key.
When they confide in you or tell you something that makes them so vulnerable u don’t know what to tell them, just sat “I’m so glad you told me.” (You’re not alone, I heard you, I’m here and will stay with you until it’s resolved.) re-ticket yearly.
It’s hard to know how to support a friend who is grieving, but it’s a priceless skill / attribute. Some people just are naturally know what to say, but for the rest of us, it can be learned. If you don’t know what to say, just stay silent but be present. Or try something like “I’m so sorry.” Be mindful not to turn away because their pain makes you uncomfortable. Send a text just “thinking of you.” Grief takes a lot of energy and focus, and there’s not much you can (or should) do to help someone process their pain. So lessen their burden by taking some of the stupid everyday life stuff off their plate: Walk the dog, make a meal, make sure there’s food, clean clothes, toilet paper, etc. Help with school or work stuff if possible. Check in often but take your queue from them. Some people want company while others want solitude. Everyone processes pain and grief differently. Don’t force your way on them. Offer to look at pictures or hear stories about the person they lost. This time is about them, so avoid any comparisons with how what they’re going through is similar to something you or someone else went through, unless it was the exact same thing: Telling someone who lost a child that you understand their pain because your grandmother died last year is not okay. People mean well but they say really stupid sh*t sometimes. (If you ever say something that may have caused pain, just acknowledge it, apologize for it, and move on from it.)There are lots of resources. Grief is so isolating. You can’t make their pain go away, but that’s okay. You’re job isn’t to ‘cheer them up’ it’s to ‘keep showing up.’ Read up on current literature, there are tons of great resources.
Soothe a newborn: Swaddle , shushing noise, swing, side/stomach position, suck on a binkie. Read The Happiest Baby on the Block by Dr. Harvey Karp (or watch the video.) It' a life-saver.
Consider the source. Consider whose company they are in. You may not know much about issue xyz but look and see who endorses them. If people you trust place trust in them.
Spend 20 minutes a day watching a show you like in Spanish (or whatever your target language is) with reactionary subtitles. You’ll pick it up in no time!
Before speaking (or texting) ask yourself three questions: Is it kind? Is it true? Is it necessary? If not all three, don’t speak. (PS “kind” isn’t the same as good news. You can deliver bad news with kindness.)
It is my daily mood that makes the weather. I possess tremendous power to make life miserable or joyous. I can be a tool of torture or an instrument of inspiration, I can humiliate or humor, hurt or heal. ____ In all situations, it is my response that decides whether a crisis is escalated or de-escalated, and a person is humanized or de-humanized. ____ If we treat people as they are, we make them worse. If we treat people as they ought to be, we help them become what they are capable of becoming.”
— Haim G. Ginott, Teacher and Child: A Book for Parents and Teachers
(Re-ticket this every year.)
When someone introduces themselves as transgender, it’s no big deal. Simply say “nice to meet you” or “cool.” Then politely ask “What are your pronouns?” And then you know how they prefer to be addressed.