Imagine hearing the apology you need to hear. Often times that really helps, even if the person never actually says it. It makes it easier to forgive and move on.
18
People want to be heard. Listen to your clients, even when they're upset. Don't make excuses or anything, just let them talk. They mostly just want to be heard. Once they're calm, you can solve the problem.
21
Someone else’s success doesn’t subtract from yours. Celebrating with them and encouraging them won’t make you the loser and them the winner. We’re all in this together.
12, 15
“It’s alright to be yourself. There ARE people in this world who will love you.” -Fred Rogers
12, 14, 17, 21
Practice being okay with someone misunderstanding you. Not everyone is going to “get” you. That’s okay.
14, 19, 21
Feelings will run high to low. Most days you'll be middle of the road but some days are really high and some will be devastatingly low. I wish I could change that, save you from the really low days, but they're part of life. Know this: They don't last. I've been there too. Everyone has (or will) question if it's even worth going on. It is worth it. Keep on going, do the best you can. It gets better. SO better. Pull yourself out of it if you can, over days, weeks or months. Bad seasons will pass. Although bad “seasons” are normal, clinical depression is a sickness, a hopelessness that you can't pull yourself out of. It's no more possible to snap out of depression than it is to heal your own broken leg. If you're feeling hopeless. If you start having thoughts of hurting yourself or someone else, that's illness. Medicine, therapy, other medical treatments treat and cure it. There is no shame in asking for help. People can DIE of this because they're ashamed to get help. It's like dying of a tooth ache because you're afraid of the dentist- such a waste. If you ever need help please tell me, or tell another adult you trust. Your life is worth fighting for.
15, 18, 21
Play up your strengths. What are your strengths? What are you really good at or love doing?
13, 17, 21
Imagine a hundred different lives. Try a dozen of them. Fail at most of them. That’s part of what your twenties are for. Challenge yourself. Challenge your assumptions. Change your perspective. Grow.
20
Become habitual about doing that which makes you feel good and yourself and fulfilled. If it’s running, make running a habit and dedicate time for it.
16, 21
College: you’re gonna do great! You’re also probably gonna want to quit at some point during your first year. Totally normal. If you decide college isn’t for you or now isn’t the right time, okay. But give it a year if you can. You’ll thank yourself later.
17
Staying calm while under pressure or when you could scream in frustration - that is most of the battle. Sometimes the fact that you stayed calm qualifies as a win.
16, 21
Don’t be “too” sure of yourself. There’s always a chance you could be wrong, so be open to what others are saying and consider the possibility they could be right. They very easily could know stuff you don’t. Their experience could be a lot different from yours, so just be careful of insisting you’re right.
15, 21
You’re gonna want to quit, many times. Whether it’s a job, a marriage, a degree, a cause… whatever. I have no way of knowing whether or not you should quit, just know that feeling like you want to quit is normal when you hit a setback or disappointment, or rejection or betrayal. It doesn’t necessarily mean you’re going to feel that way forever. Sometimes it’s best to cut your losses, sometimes it’s better to stick it out. Treat yourself with patience and compassion while you consider what’s best.
14, 17, 21
Things are rarely perfect, but things that are less-than-ideal aren't all bad to the same degree. Let's talk about making buckets for "not ideal but I can put up with it" and "deal-breaker." Works for all kinds of situations. Another variation of this is to grade the suckiness of a situation on a scale of 1-10. Have them decide at what point action is needed vs. just putting up with it. This one works well for hunger. Yes, you're hungry, but on a scale of 1-10, how hungry? It also works for relationships! There are plenty of things about a spouse that are less than ideal, but how many are true deal-breakers? Teach them to understand the difference.
5, 21
Golf lessons this year. Your grandpa loved golf. He tried to teach me when he first got sick, and those are some of my best memories of him. Great way to get fresh air and exercise too.
11