People want to be heard. Listen to your clients, even when they're upset. Don't make excuses or anything, just let them talk. They mostly just want to be heard. Once they're calm, you can solve the problem.
21
Write “thank you” notes, send pics of them wearing the outfit Grandma gave, etc. You get so many gifts...Be a grateful recipient.
7
Never tolerate abuse. But definitely learn how to throw annoying habits and stupid drama in the bucket of the 10% of things you don’t like about being in the relationship. Even the most beautiful stallions poo, everything produces waste. Clean the waste, deal with it as a constant byproduct of life. don’t $@!#% the horse so you don’t have to deal with poo.
17, 21
Sometimes I think the best way to take care of them is to teach them to take care of others: Littler kids, sick or disabled, those who’ve been left out.
5-7
It’s okay to not understand things. Just be sure the only place your ignorance leads you is to education.
15, 19
A friend of mine lost her son in a horrible accident. She wrote “I don’t believe God caused this but I do believe he can redeem it.” That has stayed with me for years. God doesn’t cause suffering... He showers those who suffer with his grace.
18
"Surround yourself with people who trust and get YOU." - Josh Groban, High Point University 2018 commencement address. Note, I love that quote because it speaks to having a tribe, a close group of friends. But it's also important to surround yourself with people who challenge you, who may not agree with you or have the same perspective as you do.
14-19
Teach them to clean the bathroom. Wipe down surfaces, clean mirrors, etc. It’s their job to keep it tidy. Everybody pitches in to keep up with housework.
4-18
“Take the risks. Make the big moves, even if they’re small moves. Forge ahead with your lives in any and every direction that moves you. I’m asking you to be fearless.” - Rebecca Pearson (character from NBC tv drama ‘This Is Us’)
21
One of the best things you can do for yourself is to cultivate a hobby. Anything positive/creative you can throw yourself into.
11, 13, 17, 21
Jump in and help where help is needed. Don’t wait to be asked. Whether it’s clearing dishes at home or friend’s house or tasks at work. It could be something big like solves problem or little, putting paper in the copy machine at work.
15, 18. 21
Avoid the tendency to obsess over someone. It’s not romantic, it’s self-destructive. You’re worth more than that.
13, 15, 17, 19, 21
Sometimes big stuff happens. Big good, big bad, big change. It will take some time to adjust. Maybe a month, a season, a semester or maybe a year or longer. Gear up. Psych yourself up for a difficult day/month/year. You can do this. Stay present, don’t get ahead of yourself or get bogged down in what’s done. “What if?” and “if-only’s” are not your friends. Be good to yourself and be good to others. Rest, nourish, create, have fun and keep the faith.
15, 21
With toddlers (or teens), first acknowledge the emotion. Then deal with the behavior. Validate their feelings. Once everyone is calm, address the behavior and discuss consequences if appropriate.
2, 13, 17
Pedestrians get hit all the time. Be aware when you’re driving OR walking. Wear reflective gear if walking at night. Stay off your phone when driving OR walking.
15
Do something that feeds your soul every day. Experience or create joy, even if just a small spark of it.
17
If you’re easily offended you are easily manipulated. So take a breath and turn off your ego.
14, 19, 21
I love the quote “The call towards authenticity is sacred” by Paula S. Williams I think it means that a few things: Being called. We are called by something higher to grow and stretch, to evolve. That evolution is a journey that should be undertaken with humility, compassion and love. To impede one’s quest to be authentic, be it our own or another’s, is a grave injustice and should be avoided at all cost.
13-17, 21
We feel best when we create. No amount of food, video games or any self-destructive habits will fill that hole. So why fight it?!? Create something, even if it’s as small as a little sketch or poem. Grow a garden, bake a cake. Start a business! Whatever your beautiful heart desires.
12, 15, 18, 21
“Success is liking who you are, liking what you do, and liking how you do it.” - Maya Angelou
13, 15, 21