People want to be heard. Listen to your clients, even when they're upset. Don't make excuses or anything, just let them talk. They mostly just want to be heard. Once they're calm, you can solve the problem.
21
Show up. Be there when people are counting on you. Be at the celebrations and the funerals. Be at work and school when you're supposed to be.
12-19
I’m parenting as in most things, staying calm is more than half the battle. Practice keeping your cool in all situations. No yelling blaming freaking out or meanness. Calm rules the day.
1, 21
We can learn, we can evolve. Let yourself be moved by the spirit. More beauty, more service, more humanity, deeper (or questioned) faith, more love. Always more love. That’s the best I can hope for: that you live a life full of love.
21
Sometimes you just have to let go. Let go of a relationship, or a dream, or plans. Let go of a person, a pet, or an object. It's hard. It takes a lot of trust. Trust the Lord will heal the wound, no matter how deep. His goodness is infinite.
16
I don’t want you to do drugs. It could hurt or $@!#% you. If you get caught doing drugs it could hurt your academic record
12, 15, 18
Talk about how choices become habits. Habits can become addictions. Describe how pathways are literally dug into the brain and it's very hard to change them once those paths are made.
13-16
White privilege doesn’t mean that your life hasn’t been hard, it means that your skin color isn’t one of the things making it harder.
14
Other peoples’ expectations are the guard rails on the road. They keep you safe and guide you he way - literally. They keep you from driving off a cliff. So if you want to be safe, and if you do that’s great, stay within the guardrails. But if you want to fly, you’re gonna have to run right over them.
18, 21
Beautiful girls don’t exist for your pleasure. They’re not there for you. They, like you, exist to find out what it is to be alive in their body in this lifetime and to learn what makes them feel most like themself. They’re here, like you, to grow into themselves, to enjoying being alive, to marvel in creation with all its beauty and tragedy, injustices, banality and thrills. No one, friend or foe is an object for your experience
14, 16, 19, 21
“The more you sweat, the less you bleed.” True in boxing and in life. Put the work in. No shortcuts.
14, 18, 21
If you’re waiting on someone to change for the relationship to work, it’s not gonna work. Love ‘em or leave ‘em. But forget trying to change them. (Same works in reverse. If someone wants you to change something about yourself before they commit, don’t walk away…RUN!)
14, 18, 21