People want to be heard. Listen to your clients, even when they're upset. Don't make excuses or anything, just let them talk. They mostly just want to be heard. Once they're calm, you can solve the problem.
21
Participate in an exchange program - either through hosting or traveling yourself & immerse yourself in the new culture
17
“Pay yourself first” means save before you spend. You never know when you’ll need to tap into savings, so build it up early and heartily.
18
“We don’t see the world as it is, we see the world as we are. - Prince Harry Or to put it simply, wherever you go, there you are.
12, 15, 21
If you want people to believe you, trust you and be able to depend on you, then you must have integrity. Integrity means that you tell the truth, don’t deceive or cheat, you keep your word and you pitch in to help with little things and big things without having to be asked. Who are the people you know who have integrity? Do you want to be a man of integrity?
13, 17
Great career advice from tv producer Tara Schuster: Be the best at the worst job. You’re a lowly intern, you’re not gonna get asked to sit down with the boss and strategize. But say the boss likes coffee, and the office coffee machine is unreliable. Fix the machine. Keep it in tip-top condition. Make a contribution to the company in small ways, consistent with your level of ability (which at this age is low low low. NO ONE likes a 20-something who thinks he/ she knows it all. Or knows anything really.) Listen, learn, anticipate needs and surpass expectations doing the little things. Be polite, kind, ethical. Be on time (early.) Yes, compete but also help others look good and succeed. NEVER never trash-talk a colleague, client, boss or subordinate. Don’t suck-up either. Mostly just listen, work, make yourself useful wherever you can. And have fun. You’re gonna do great, bunny.
18, 20
I think the term “find myself” simply means figuring out how much of what you do/think/want/believe/care about/ feel is there because some parents, siblings, family — or institutions — or ad campaigns — or political party, or whatever put it there and fed it, vs. how much ch of all that you present to the world and to yourself, is genuine…The good, the bad, and the ugly? (Go find yourself! Tell the rest of us to F off!) xoxo
18, 21
One of the funny/sensitive things about puberty is that kids can be the same age chronologically while being wildly varied in terms of development. Kid might be 6 feet tall in seventh grade or be a senior in high school and still not shaving. Everyone is self conscious, praying to avoid embarrassment. It’s all just part of growing up. Be kind to yourself and to your equally mortified peers.
11, 12, 13
Some days it feels like your world is falling apart, but what's really happening is that it's falling into place. Make good choices. Be kind. Be brave. Trust.
15, 21
Read blog post from Parent's Corner: The Letter Your Teenager Can't Write You By Gretchen Schmelzer June 23, 2015
13-17
It’s okay to not understand things. Just be sure the only place your ignorance leads you is to education.
15, 19
“A lot” is two words. (You wouldn’t write abunch as one word.) “Its” is a pronoun like his or hers (you wouldn’t write her’s) The contraction “it’s” ONLY means “it is.” They’re / there / their
10
When trying to make a u-turn with a tight turning radius, go VERY slow. .You’ll be more likely to make it and if you don’t make it you won’t cause damage.)
16
Take a CPR class together. Emphasize importance of staying certified ( or making a habit of watching an online course every year on the same day, like the day after Thanksgiving or something like that.
17
Be mindful of the patterns we’re falling into as a family. Teach them to be mindful of their patterns too.
6, 8, 12, 18
Emphasize "First things first." Distraction is always a challenge. Redirect focus to first things first.
5