Your great-great grandmother was a seamstress at Marshall Fields. Her husband was a firefighter in Chicago. The immigrated from County Wexford in Ireland.
People want to be heard. Listen to your clients, even when they're upset. Don't make excuses or anything, just let them talk. They mostly just want to be heard. Once they're calm, you can solve the problem.
Practice not putting stuff off. If it takes 10 seconds or less do it now. Then move up to 30 seconds or less. Keep going up to ~3 minutes. Good example is putting away laundry or emptying dishwasher, etc.
Technology doesn’t remove the expectation of good behavior. Be mindful of your manners (and all of our collective humanity) when posting on social media. And no anonymous trolling.
If you’re not prepared to sign your name to what you’re putting out there, that’s a good indication you shouldn’t be doing it.
Whether it’s a kid at school or a politician on tv, beware of someone who tries to blame the world’s problems on a minority or some other group of people who are different.
It’s a cheap tactic to get people riled up and afraid.
Considering taking meds for your mental health but concerned about the side effects? Consider the side effects of *not* taking them! Meds don’t turn you into someone you’re not, they lift the murky fog around your brain so you can be more yourself. It’s the depression that changes you. Meds just help you get rid of the fog.
There’s an art to speaking harsh truths in a delicate way. There’s an art in describing a ridiculous person or thing without being insulting. Mark Twain was a master at it. Read up!
Great message about not letting people hurt you just because they have painful scars. Their scars aren’t yours to heal, and you deserve to be treated well. Very well. https://vm.tiktok.com/TTPd2beHxu/
On grief: CS Lewis said somewhere that it isn’t just that his friend died, it’s that the part of him that only his friend could bring out would never be brought out again.
My Nana, born around 1913, used to decry “some people think the world owes them a living.” A hundred years later I agree. Nothing worse than entitlement.
Make a deal: flying lessons IF he takes dancing lessons. A man has got to know how to dance!
In fact, tack on some other prerequisites like good grades and responsible behavior
“Pirate Rules” is a temporary suspension of the usual rules. It means pretty much anything goes for this moment so we can all stay sane. ——-Loosen the rules on snacks, bedtime, screen time, etc. in special circumstances.