People want to be heard. Listen to your clients, even when they're upset. Don't make excuses or anything, just let them talk. They mostly just want to be heard. Once they're calm, you can solve the problem.
21
“It’s not as important how a message is received compared to how it is sent.” Sometimes you have to have uncomfortable conversations but the can always be kind and loving. Sometimes your message won’t land well, but if you expressed yourself truthfully and kindly, that’s not your burden to bear.
16
Okay algebra and geometry but other than that, spend time practicing addition and subtraction, multiplication and division. That’s 99% of the math you’ll need to know if you’re not going to be an engineer, etc.
10, 14, 15, 18, 21
Read at least one biography every semester. between winners and losers read about the failures read about the great men and women read about historical figures American icon stage and film to battlefields to business read all about how great men and women made themselves great and learn from them here are a few to start Ted Kennedy he gets north star am Kristin Chenoweth Tina Fey I’m reading one now on call baker from the Bush administration Barack Obama Jimmy Carter Ronald Reagan Kennedy Roosevelt all those guys as well as Michelle Obama Jackie Kennedy all of those. Draft
19
Be mindful of the patterns we’re falling into as a family. Teach them to be mindful of their patterns too.
6, 8, 12, 18
Watch the news together. Local and national. Today Show has both of mornings are easier than evenings.
12, 13, 14, 15
I did my best to guide you, but I’m sure there are many areas where my take is just not aligned with yours. That’s okay! Bunny please don’t feel any obligation to believe what I believe or take any advice, or continue any tradition mentioned in this Coda.
21
To my boys: Personally I believe the boy / man should pay when out on a date. Always be prepared to pay - but sometimes a girl / woman wants to pay or split the check. Don’t push back on that. Make sure she knows it would be your pleasure to pay because you want to show her a good time and spoil her, but that you understand that paying a check doesn’t put her in your debt. Instead, your motto should be “If you’re comfortable, I’m comfortable.” And that goes for a lot of categories including sex/ physical contact. And to my girls: Always be prepared to pay, offer to pay often. It’s a sad fact that some men feel they’re owed something if they spring for dinner. On a date you are never obligated to do or say anything you don’t want to. Never.
16, 21
No one is ever really ready to be a parent. It’s definitely on the job training! But I’ll say this: If you’re prepared to put your family’s needs before your own, you’re as ready as anyone can be.
21
Great article on making math fun: https://www.washingtonpost.com/lifestyle/how-to-get-reluctant-children-to-embrace-math/2014/03/04/4be99e46-959d-11e3-8461-8a24c7bf0653_story.html
6
Sometimes I think the best way to take care of them is to teach them to take care of others: Littler kids, sick or disabled, those who’ve been left out.
5-7, 1Infant-12
Read article about Digital Learning/ transitioning to doing homework on a computer. http://community.today.com/parentingteam/post/it-doesnt-have-to-stay-on-the-screen
10
Sex is something you do *with* someone, not *to* them. It should never be about scoring or bragging. It doesn’t make you a man. A man is someone who respects himself and others
13-17
Consider the source. When you get information, look at where or who it’s coming from. Do you trust them? Are they an expert? When someone criticizes you. Do they know why they’re talking about and are they taking chances themselves. Pay no attention to hecklers.
15
Never post a pic to social media that you wouldn't want Grandma to see. NEVER send or ask to receive naked pictures. It's tacky, gross, illegal and not worth it. Even if "everyone does it". It's rude and disrespectful.
11-13, 18
Beware of those forces that aim to pit good people against each other. Injustices hurt our sensibilities- as they should. So instead of bickering about who’s been wronged worse, let’s join hands and fight injustice on every front. If you get caught up in comparisons, everyone loses.
16
Talk about how choices become habits. Habits can become addictions. Describe how pathways are literally dug into the brain and it's very hard to change them once those paths are made.
13-16
I’ve been trying to retrain my brain to deal with anxiety in healthy ways. It’s SO hard when these connections were fused decades ago. BUT I REFUSE to be a party to YOU laying down those same unhealthy neurological pathways. I’ll teach you better ways to handle stress and anxiety. Exercise/ Music/ warm showers/ creativity/ rest/ journaling/ meditation... WHATEVER! I promise to Somehow teach you what I never learned.
5-10, 14