People want to be heard. Listen to your clients, even when they're upset. Don't make excuses or anything, just let them talk. They mostly just want to be heard. Once they're calm, you can solve the problem.
21
Doing something you don’t want to do just to look cool is the opposite of cool.
9, 11, 14, 15, 19, 21
True masculinity is vulnerable, compassionate and confident. Vulnerability takes courage. Kindness/compassion takes strength. Confidence: when you’re not really interested in what others think about you. It’s a natural byproduct of living in line with your own values and priorities.
11, 14, 16, 19, 21
Give people the benefit of the doubt. Unless someone gives you a reason not to trust them, assign the best possible motive to their actions.
14-18
They are looking for your support, not your solutions. Applies to all ages.
2, 3, 4, 8, 11, 13, 16, 18, 20, 21
Learn to recover from life’s stresses intentionally and thoughtfully. Practice listening for what your body needs in that moment. And then go get it.
10, 13, 17, 21
There's an old saying that goes something like "Don't focus on how big your problems are, focus instead on how big your God is." On a certain level, it's trite and too simple. It's almost insulting. But without discounting the real pain behind your problems, I encourage you to practice exactly what it says. There's no need (or way) to forget about your problems, but you CAN change your focus, and decide to cling to the goodness of the Lord. Meditate on God's power, His (Her/Their) goodness, patience, his grace, his beauty, and most of all, his love. Hard to do? Yes, maybe at first. But how much time do you spend thinking about what is causing you pain? (I have a talent for perseverating on it. I go over and over and over how I was wronged or why I failed, or how I could have said it differently.) no matter how much time I spend, I don't feel any better! If you learn to take half the time you would spend thinking about your [very real] pain, and focus on God's goodness, you'll be amazed at how much better you feel. It's not even about praying for help, or blessings, etc. Just think about how infinitely GOOD He is: Artist, scientist, parent, environmentalist, creator, healer, friend, forgiving judge, patient teacher. Loving father. Christ, the human face of God, is saying "Look right here. Hold on tight to me. I know. I love you. I've got you." Practice shifting your focus and you'll get better and better at it. The pain WILL fade. Your heart will fill with light. Age 15 Faith
15
Everyone has times when they don’t get their way. They lose, or fall short in competition. Everyone fails. Very few are able to fail gracefully, keeping conscious of their their dignity, not losing their sense of humor, etc. Cultivate a resilient mindset. Sometimes if you can’t beat them it really is a good thing to join them. Sometimes it’s better to go down swinging. As far as enduring a bad situation, the saying goes “If you can’t get out of it, then get into it.” Meaning, make the absolute best of it. Excel, delight in your circumstances as much as possible. You won’t stay down for long.
10, 11, 13, 15, 18, 21
"Surround yourself with people who trust and get YOU." - Josh Groban, High Point University 2018 commencement address. Note, I love that quote because it speaks to having a tribe, a close group of friends. But it's also important to surround yourself with people who challenge you, who may not agree with you or have the same perspective as you do.
14-19
“It’s okay to be sad. It’s okay to grieve. Because you can also live your life, and love your life, and be happy too.” Excellent advice from 9/11 survivor.
12, 15, 19
If baby / toddler is melting down, put them in the bathtub or bring them outside. A change in temperature will calm them.
Infant-4
Read Thanks for the Feedback by Heen and Stone. Crucial for ADHD and rejection sensitivity. Wish I had it when I was about to launch into my career!
15, 19, 21
Begin to teach self-policing. There are plenty of good things that I want them to be able to partake in (alcohol, a trip to Vegas, etc.) but alcohol and gambling are just a few of the things that can sneak up and take hold and RUIN your life if you don’t know how to self-limit. Respect the potential danger and be vigilant. keep re-ticketing and repeat yearly (age-appropriate)
11
If someone wants to leave you, let them. Don’t waste your energy trying to prove your worth to anyone.
14, 19, 21
Keep going. It’s never, NEVER hopeless.
14, 16, 18, 19, 21
Family & Home
Character, Education & Self-Reliance
Sports, Health, Safety & Appearance
Arts, Literature & Self Expression
Science, Technology, Skills & General Knowledge
Fun, Adventure & Travel
Faith & Philosophy
Finances
Emotional Development & Mental Health
Nature, Animals & the Environment
Social Justice, Civics & Humanitarianism
Relationships & Career
There is nothing “basic” about basic human dignity. Never treat a person as though they are put on this earth for your amusement. Everyone deserves to be treated with dignity because we’re all human beings. No matter their age, looks, status, even past wrongdoing, everyone deserves to be treated with dignity.
14
This! Your energy is beautiful and precious. Don’t waste it on people who are $@!#% bent on negativity. https://vm.tiktok.com/ZMRxcJWem/
16
Keep stories about younger years to tell them later: You used to call yellow “lellow” etc. Ten years from now you think you’ll remember this stuff but you won’t.
2
Technology doesn’t remove the expectation of good behavior. Be mindful of your manners (and all of our collective humanity) when posting on social media. And no anonymous trolling. If you’re not prepared to sign your name to what you’re putting out there, that’s a good indication you shouldn’t be doing it.
13, 20
Sex is something you do *with* someone, not *to* them. It should never be about scoring or bragging. It doesn’t make you a man. A man is someone who respects himself and others
13-17