People want to be heard. Listen to your clients, even when they're upset. Don't make excuses or anything, just let them talk. They mostly just want to be heard. Once they're calm, you can solve the problem.
21
Sometimes procrastination is part of the process. Eventually though, doing the thing is easier than stressing over it or hiding from it.
10. 12, 15, 21
“Don’t ever let anyone tell you what you see with your own eyes isn’t happening.” -English teacher Read Diary of Anne Frank together.
12
Team them about all the good stuff in life
5-10
Family & Home
Character, Education & Self-Reliance
Sports, Health, Safety & Appearance
Arts, Literature & Self Expression
Science, Technology, Skills & General Knowledge
Fun, Adventure & Travel
Faith & Philosophy
Finances
Emotional Development & Mental Health
Nature, Animals & the Environment
Social Justice, Civics & Humanitarianism
Relationships & Career
Quoting Sarah Bessel: “One of the best things Jen Hatmaker has taught me about raising big kids: if they get on the roller coaster of Big Emotions, my main first job is to stay on the platform. I am NOT to get in the car and ride up
12
Have fun at parties! Mingle, dance, participate in the good energy. But if there’s drinking to excess, someone needs to be lifeguard. Young people don’t know how dangerous alcohol can be. And sadly, someone needs to be bodyguard. Men often try to take advantage of intoxicated women.
14, 15, 16, 17, 18, 19
I read this quote in a blog when my oldest was little: "You will never be more needed or more loved than you are right now. You will long for the days when your kids were little." So true. These years are exhausting, but hang in there. You are their sun and moon.
2
Beware that when you’re first exposed to a new thing: a car, a college tour, house, etc. you will feel AMAZING and totally seduced by the shiny newness. Be cool. Remember that glitters is not gold. Things don’t need to be perfect and even if the house is it doesn’t mean life will be.
15, 18, 21
Life is for the living. It’s okay to move on. It’s okay to laugh and dream, work, to party, to rest rest, etc. you honor the dead by living your life. Everyone meets up in the end anyway!
19, 21
Get up early on a Saturday and go downtown. See how fun it is to be up before the rest of the world.
7-9
People always say “Be yourself.” That’s good advice but really what does it mean? I think it’s easier to explain what it DOESN’T mean: When you’re being yourself you’re not pretending to be interested in something or someone you’re not. You’re not doing something just to please someone else (or just to tick them off.) You’re not wearing anything that makes you feel uncomfortable. You’re not pretending to have fun when you’re not having fun. You’re not trying to impress anyone. You’re not trying to fade into the background. You’re not trying to change anything about yourself or someone else. I think that’s a good start. What does “being yourself” mean to you?
11-14, 18, 21
Dress to people will listen to you, not look at you. (This is especially true at school and work.)
15, 18, 21
When it comes to clothes and makeup, women have one dress code: whatever the f*ck they want. Hijab or bikini, it’s not women’s job to appeal to men. It’s not women’s job to keep men’s appetites subdued.
14, 17, 21
Plastic stackable dresser - 5 drawers labeled for days of the week. Put outfits in each. No drama emergencies on school days, the week’s wardrobe is planned out.
5
Give books. Inscribe them. Just a line or two can turn a good book into a treasure. Great for any occasion.
17
They’re very teachable at this age. When behavior is bad, send to their room for a brief “time-out.” Then go get them by sitting and putting him/her on your lap. Talk (1-3 sentences) about why we don’t behave that way and how I expect you to behave instead. Then hugs and kisses. If the offense is really bad, introduce consequences (which have to be immediate, they wont understand missing out on something hours from now, won’t make the connection.)
3
Compete for the last meatball at Sunday dinner: Biggest burp, telling the best story, finished vegetables first, etc.
5
It’s not a project, it’s a practice. (Health, fitness, keeping up with current events, prayer or meditation, housework, reading, etc.)
16
We can disagree with people and still be respectful of them. (When what they espouse is something that hurts people, that’s where you can draw the line.)
16
Work Hard. Do your best. Keep your word. Never get too big for your britches. Trust in God. Have no fear
15, 21
Define success for yourself. Be wary of becoming a corporate coal miner. Why bust your $@!#% for years and in school so you can bust your $@!#% for years in a soul-sucking job? Regardless of compensation that is not success in my book. How do you define success? For me it's "Do good. Have fun. Belong to a tribe. Meaningful work with people you love.Make enough money to pay the bills and not have to worry about the basics."
17