People want to be heard. Listen to your clients, even when they're upset. Don't make excuses or anything, just let them talk. They mostly just want to be heard. Once they're calm, you can solve the problem.
21
The more books you read, the better. Carve out time without screens and read every day.
8, 10, 12, 14, 16, 21
What does entitlement mean to you? I think it means the assumption that we are owed something simply by virtue of who we are rather than what we’ve earned.
10
Get really clear about what you want so that you’ll be able to recognize it when it’s here. Get really clear on the kind of relationship you want so that you can realize when it’s not with the person you’re seeing.
17, 21
If you see a kid sitting alone, he or she might be your next best friend. Go say hi! Ask him/her to sit next to you / play on your team, etc. No need to worry about whether that person is “too cool” or “not cool enough,” they’re just a kid. Like you.
8
“Great minds discuss ideas. Average minds discuss events. Small minds discuss people.” - Eleanor Roosevelt
13, 19
In 2024 there’s a medical test to screen for cancer that involves collecting one’s poo and sending it off to the lab. They just called me to tell me they canceled my test due to a clerical error on the order. I was so mad. The thought of doing that poo test again was freaking me out. Why didn’t the flunky who handles the specimens call before they pitched it? Then it dawned on me: it’s someone’s *job* to process poo specimens. Probably hundreds a day. It’s okay they didn’t stop to call and straighten out my test.perspective!!
17, 21
Getting your drivers license will depend not only on government requirements (age, passing tests, etc.) but also maturity and trustworthiness.
14
Kindness is key. Practice being kind even when you don't feel like it. Let's all encourage each other to be kind always. (Or learn how to take a walk or go to our room when we just can't be kind in that moment.)
1-21
My theory is that it’s pointless to chase love. You’ll never catch it. Focus on DOING what you love. When you’re being who you’re meant to be, you’ll find the one you’re meant to love. That way, love chases YOU! And love always wins. ❤️
16
People will always have complicated feelings about the people they once loved. We’re human beings, we can’t expect emotions to be like an on/off switch. Complicated feelings/mixed emotions regarding an ex is to be expected. What’s important is what they decide.
17, 21
If you want to know what a woman wants in a man, I have a simple answer for you: watch the movie Scent of a Woman starring Al Pacino. Specifically, the tango scene.
14, 17, 21
When making decisions remember HALT: are you hungry, angry, lonely or tired? (Or ecstatic) Give yourself time to be in a good place. Ask yourself if you’re choosing something because it’s going to bring you closer to being as authentically yourself or are you trying to meet someone else’s expectations? This is not to say you won’t need to compromise and put others first (spouse/ family.) That happens a lot in marriage. No, I mean ask yourself if you’re trying to prove something or are you being true to yourself. Hope that helps.
18, 21
Have a yearly “review” right before school year. Raise allowance as appropriate. If they want more money, they’ll have to take on more responsibilities.
7-17
Sometimes there’s nothing else to do with the pain except to use it to build a new life.
13. 17, 19, 21
Avoid commenting on the number of children someone has (or doesn’t have.) Its none of your business to ask why a couple doesn’t have kids or remark if they announce they’re pregnant with their 7th (other than to say “Congratulations.”)
15, 21
Read article about Digital Learning/ transitioning to doing homework on a computer. http://community.today.com/parentingteam/post/it-doesnt-have-to-stay-on-the-screen
10
Never post a pic to social media that you wouldn't want Grandma to see. NEVER send or ask to receive naked pictures. It's tacky, gross, illegal and not worth it. Even if "everyone does it". It's rude and disrespectful.
11-13, 18
Read biographies!
12. 14, 17. 19, 21
Family & Home
Character, Education & Self-Reliance
Sports, Health, Safety & Appearance
Arts, Literature & Self Expression
Science, Technology, Skills & General Knowledge
Fun, Adventure & Travel
Faith & Philosophy
Finances
Emotional Development & Mental Health
Nature, Animals & the Environment
Social Justice, Civics & Humanitarianism
Relationships & Career