People want to be heard. Listen to your clients, even when they're upset. Don't make excuses or anything, just let them talk. They mostly just want to be heard. Once they're calm, you can solve the problem.
Okay algebra and geometry but other than that, spend time practicing addition and subtraction, multiplication and division. That’s 99% of the math you’ll need to know if you’re not going to be an engineer, etc.
Alka-Seltzer is great for a hangover or even better, take it before you go to bed after partying. Disclaimer I’m talking about a few drinks. For the love of everything holy, please don’t ingest insane amounts of alcohol at a time. Buzzed is fun, drunk is stupid. And dangerous. Never drive once you’ve had a drink or weed.
Surprise! You’re not perfect. No one is. Do your best, but don’t expect perfection from yourself or any other human, young or old.
Have compassion...We’re all in this together and we need each other to be kind and encouraging.
Glennon Doyle described a conversation about explaining to a child what "sexy" means: “I think most people are confused about what 'sexy' means. Sexy is a grown-up word to describe a person who’s confident that she is already exactly who she was made to be. A sexy woman knows herself and she likes the way she looks, thinks, and feels. She doesn’t try to change to match anybody else.
“And she knows how to use her words to tell people she trusts about what’s going on inside of her. When she’s angry, she expresses her anger in healthy ways. When she’s joyful, she does the same thing.
“She doesn’t hide her true self because she’s not ashamed. She knows she’s just human—exactly how God made her and that’s good enough. She’s brave enough to be honest and kind enough to accept others when they’re honest. When two people are sexy enough to be brave and kind with each other, that’s love." (The quote is longer, Google to find the whole thing. Wise words on a tough subject.)
Some books you loved when you were a toddler: Alexander and the Terrible, Horrible, No Good, Very Bad Day, Horton Hatches an Egg, Room on the Broom, Gruffalo.
Not all babies are born healthy. There’s grief over that, a painful letting go of hopes and expectations, but eventually parents begin to dream different dreams for their baby. You have it within you to love deeply
Before speaking (or texting) ask yourself three questions: Is it kind? Is it true? Is it necessary? If not all three, don’t speak. (PS “kind” isn’t the same as good news. You can deliver bad news with kindness.)
Share Brene Brown's short video on Empathy vs. Sympathy: Be the bear, not the goat. Fantastic 3 minute video. https://www.youtube.com/watch?v=1Evwgu369Jw&feature=youtu.be