Always stand up to shake someone’s hand. (NEVER shake a person’s hand while sitting.)
Always get up out of your seat to greet a guest and walk them to the door when they leave.
Seek / Accept job offers that teach you something valuable. Now isn’t the time in your life to worry about the money or status. Get experience! Have fun, learn, grow, challenge yourself and try new things.
People always say “Be yourself.” That’s good advice but really what does it mean? I think it’s easier to explain what it DOESN’T mean:
When you’re being yourself you’re not pretending to be interested in something or someone you’re not.
You’re not doing something just to please someone else (or just to tick them off.) You’re not wearing anything that makes you feel uncomfortable. You’re not pretending to have fun when you’re not having fun. You’re not trying to impress anyone. You’re not trying to fade into the background. You’re not trying to change anything about yourself or someone else.
I think that’s a good start. What does “being yourself” mean to you?
Resist the urge to blurt out and over share when you’re feeling pressured to say something. Have a few “go to” phrases in your back pocket. “I’m at a lack of words” or “vibe check” or “let’s take a beat.” Come up with your own. Calm, kind, respectful. xoxo
It’s okay to take a beat, a pause before you answer: “Hold on, let me think about how this is going to work...” I’ve seen a lot of mistakes or loss of confidence in an employee because they just blurted out a guess or starting off in the wrong direction only to have to go back- just because the plan hadn’t been thought through. It only takes a minute.
Kindness Confidence = Popular (Be kind to everyone, paying no attention to social status, age, looks, money or disability.) Be confident: Know that you are enough. You’ll never be perfect but no one else is either. When you mess up it’s not the end of the world- laugh at yourself when possible. Learn from failures. Don’t fake interest in people or things that don’t fill you up. Be who you are! People gravitate towards kindness and confidence
Remember your training and staying calm and kind is how you get through this. It’s all you need to excel. So do your homework, whatever it may be. Show up and have at it. Calm and kind, baby. You got this.
Jump in and help where help is needed. Don’t wait to be asked. Whether it’s clearing dishes at home or friend’s house or tasks at work. It could be something big like solves problem or little, putting paper in the copy machine at work.
Roll-play confrontational situations so they can practice staying calm, not reacting in situations like road-rage, bullies, being screamed at by a boss or a customer.
When someone gets upset for seemingly no reason maybe it’s not something you did or said but something you simply triggered. Try not to get defensive. Either gently remove yourself from the situation or if you want to engage with them just ask “what did I trigger?” Or “what story are you telling yourself right now?” Then, just listen.
Following your conscience is more important than getting ahead and will make a greater difference in how happy you are. Getting ahead or not isn’t entirely up to you, but listening to your conscience is.” - Senator Mitt Romney (paraphrase)
Don’t give up on your dreams, but remember there will be plenty of times when you have to tweak them a bit…or a lot. I think of all the couples who were slated to get married in 2020. They either postponed or scrapped the big wedding for a backyard ceremony and bbq. How many brides had to *massively* shift heir vision and let go of what they assumed their wedding would look like. This happened to my friend and she cried and cried, of course. It was a big disappointment. But then she and her fiancé had the most charming backyard ceremony. It was small but so romantic.Now she says she wouldn’t change a thing about her wedding. I’ve got a silly example from my own dreams. I had long hoped to spend my 50th birthday on Maui with friends and family all staying at the Four Seasons. Fifty happened during Covid so I moved my dream celebration to sixty. And then come to find out tourism isn’t considered a good thing by locals in Hawaii, so will choose a different destination where tourism is encouraged and sustainable. I’m still dreaming my dream, even it looks different than I thought it would. All this to say, don’t lose heart when stuff happens and your plans are upended. Be honest about your disappointment about what’s been lost, but then be open to opportunities this new turn of events brings with it. There are always blessings hidden among heartbreak.