People want to be heard. Listen to your clients, even when they're upset. Don't make excuses or anything, just let them talk. They mostly just want to be heard. Once they're calm, you can solve the problem.
It’s best not to cuss but writing bad words is even worse than speaking them. Even in casual texting, etc. Always an asterisk in place of a vowel to avoid being rude.
Creepy is as creepy does - it’s not something you “are” it’s something you do. If you don’t want to be a creep then don’t f*cking act like one. People have a right to live their lives without being intruded upon. Don’t lurk, if you want to get to know someone tell them. Invite them to do something together or just hang out. If they’re not interested then drop it. You can ask again only if they have clearly signaled they changed their mind. (Which is more likely to happen if you respect their boundaries.)
When something is upsetting you...Name it...Take a deep breath...Imagine holding it gently in your hands. (This is a reminder to use this visualization myself and to teach it to you. I want to give you as many tools as I can to help you learn to cope with negative emotions in a healthy way.)
Don’t offer them advice until you ask questions: What does a good outcome here look like for you? How much energy are you willing to put into this? Do you feel like you’re being asked to sacrifice a part of who you are if you do this? Is the fear you’re feeling maybe just that initial reaction we all get when something is new and unfamiliar? Stuff like that. Mostly they just need help understanding themselves and encouragement to stay true to themselves.
You don’t have to go to college, but whether you do or not, I implore you to read. If you’re like me a slow reader, pace yourself but keep at it. Read bestsellers and classics. Fiction, biography, history, art, every damn thing. A big regret of my life is that I never tried to love reading as a kid. Do yourself a favor and carve out time to read every day. Even if’s it’s just a few pages. Your mind will sharpen and your heart will be full and your soul will be fed.
Let's talk about what armor you choose. People use all kinds of props and attitudes to try to protect or soothe themselves. Often it's that armor that ends up being much worse than the scary problems they were trying to avoid in the first place.
Developing a healthy set of armor is crucial. Let's talk about some healthy ways to make ourselves feel better.
Reference Brene Brown wholeheartedness.
Set up automatic payments so they are initiated on your end, so that you send out money to the bill/ company you’re paying instead of giving them access to take money out of your account.
Life is for the living. It’s okay to move on. It’s okay to laugh and dream, work, to party, to rest rest, etc. you honor the dead by living your life. Everyone meets up in the end anyway!
Ditch the serving bowls, plates, tablecloth and utensils. Cover middle of table in tinfoil for the food. Give each kid a tinfoil placemat in lieu of a plate. Let them eat with their fingers. (Works great with spaghetti, chicken, ribs, shrimp, etc. Try it with ice-cream and cake for a birthday party!