It’s hard to accept that the world can be so cruel and unfair, but sometimes accepting it and focusing on what part of it you CAN change is - I’ve learned - the key.
The Language of the Universe: A Visual Exploration of Mathematics https://www.amazon.com/dp/1536215058/ref=cm_sw_r_cp_api_glt_fabc_R83V51QC1RGYVEZ4ESMQ
What do you think about the word “refugee?” Let’s talk about what it means.
Personally, I don’t understand all the complexities of immigration policy, but I figure anyone who escapes violence and walks hundreds of miles with kids in tow, trying to get to safety and gain an opportunity for a better life for their family can live next-door to me anytime.
Stuff is gonna happen! They will make incredibly stupid choices and get into all kinds of trouble. Take a beat. Be radically merciful. THAT is what they’ll remember and that is the lesson they’ll learn.
Start saving for retirement with your very first paycheck. Put away the MAX, you’ll never miss it. If the company doesn’t offer 401k then we’ll open a Roth IRA.
Go to College results. Org to look at graduation rates. How likely is a rising freshman at that school to stick it out and graduate in 4 years? HUGE variation, it should factor in their decision.
My dad was a Marine. He enlisted at 18 with his buddies during he Korean War. He was never a "typical" Marine, always a gentle spirit and rarely spoke about his days in Korea.
One carry-over was kind of a little inside joke he had with his buddies in the war: They used the expression "Semper Fi" sarcastically, in the opposite way it's meant. When they said it to each other it meant "I got mine, you're on your own. Fend for yourself." We always used to joke about it too when little things happened like there was no more milk for the cereal, "Semper Fi." Of course the irony is that my dad and his Marine buddies were the very definition of faithful when it came to the big stuff. They just liked to joke about the little stuff.
Still use it jokingly that way to this day.
People want to be heard. Listen to your clients, even when they're upset. Don't make excuses or anything, just let them talk. They mostly just want to be heard. Once they're calm, you can solve the problem.
With toddlers (or teens), first acknowledge the emotion. Then deal with the behavior.
Validate their feelings. Once everyone is calm, address the behavior and discuss consequences if appropriate.