People want to be heard. Listen to your clients, even when they're upset. Don't make excuses or anything, just let them talk. They mostly just want to be heard. Once they're calm, you can solve the problem.
21
Girls forget a good bit of compliments they receive but they remember every single insult. Speak gently, remind them they’re beautiful. Never qualify it.
12, 14, 17
I’m parenting as in most things, staying calm is more than half the battle. Practice keeping your cool in all situations. No yelling blaming freaking out or meanness. Calm rules the day.
1, 21
When it comes to judging your behavior at school/ sports/ work, ask: Was I fair? Was I kind? Did I put in the work? If the answers are all “Yes,” then rest well. If an answer is “No,” then fix it.
16
Sleep paralysis runs in the family. If you ever feel like you’re awake but you can’t move - don’t panic. It will pass in a minute. It’s just a lag time in your sleep/wake cycle.
20
Healing takes time. You can't rush it. Whether it's your body, your mind or your heart that's hurting... you just have to let it heal in its own time. What you CAN do is to take good care of yourself: eat, rest, stay close to loved ones. Do things that bring you joy. Revel in the smallest steps forward. You'll heal, things will get better. Trust. Love. Serve. Live.
20
Sometimes I think the best way to take care of them is to teach them to take care of others: Littler kids, sick or disabled, those who’ve been left out.
5-7, 1Infant-12
Never follow an “I love you” with a “but...” Instead, follow it with “and...” or “that’s why...” Remember this when they’re young, teach it to them when they’re older.
10, 20
Sometimes grief looks a lot like anger. Are you upset about something you lost or had to let go of?
15, 21
Start “home economics” school with them. Laundry, cleaning, cooking, how to change a diaper, comfort a baby, soothe a toddler, what's involved in caring for pets, budgeting for food, keeping track of maintenance schedules for humans, pets, cars and machines. Engage with guests, be a good host, etc. Know when and how to tell someone to GTFO of the house (racist or misogynistic speech, etc.) Every kid needs to learn the art and science of home management. Look for and point out examples in books and movies of good home science skills.
5, 8, 10, 11, 12, 13, 14, 15, 21
Family & Home
Character, Education & Self-Reliance
Sports, Health, Safety & Appearance
Arts, Literature & Self Expression
Science, Technology, Skills & General Knowledge
Fun, Adventure & Travel
Faith & Philosophy
Finances
Nature, Animals & the Environment
Social Justice, Civics & Humanitarianism
Relationships & Career
Don’t have a clue? (Relationships / career / character, etc.) The solutions can be found in books. READ! Novels, biographies, history, religion, humor, politics, finance, sports, and whatever sparks your interests at the moment!) You’ll learn about the world, and you’ll learn about yourself. READ!!!! (or listen!)
12, 15, 18, 20
Hydrolaunch Water Rocket outdoor sprinkler toy. Summer fun plus a little science lesson. On Amazon
5
Lookout for the girls when you’re in a group. Some boys will try to take advantage or straight up r@pe them. Your responsibility goes beyond avoiding harming anyone. Your male privilege is a perk…earn it. Protect girls from sketchy dudes. No big deal, just help when you can and then move along. Don’t expect a cookie.
14,15, 16, 17, 21
The only thing that matters is love. When we live with love - for God, for others and ourselves, that is what makes life worth living.
16
If you get comfortable telling little lies it will be easier to tell big lies. Tell the truth, even on small matters. (Except if your friends ask if they look fat. Then it’s okay to lie!)
13, 18, 21
“There’s a hole in the side of a boat. It can’t be fixed, it’s never going away, and you can’t get a new boat. This is your boat. What u have to do is bail water out faster than it’s coming in.” -Aaron Sorkin (Newsroom season 3 episode 6.)
17, 21
Try not to confuse excess with quality. It’s okay not to have the biggest house on the block. It’s okay not to drive the fanciest car.
21
You can waste your time trying to get people to like you, or you can be yourself- follow your own interests, learn what you think about issues and events, music and faith and conscious- and just trust. Trust that the truer you are to yourself the happier you’ll be. Trust that you’ll have better friendships and relationships when you’re around people you don’t have to pretend around or perform for. Trust.
10, 14, 17, 21