Some books you loved when you were a toddler: Alexander and the Terrible, Horrible, No Good, Very Bad Day, Horton Hatches an Egg, Room on the Broom, Gruffalo.
People want to be heard. Listen to your clients, even when they're upset. Don't make excuses or anything, just let them talk. They mostly just want to be heard. Once they're calm, you can solve the problem.
Be yourself. No need to pretend to like something the crowd is doing. Half of them are probably just as unenthused as you are but are afraid to say so.
“Those who cannot change their mind cannot change anything.” -George Bernard Shaw......
As you live and love and learn, your views will evolve. It takes courage to grow.
Adult whining is worse than kid whining! We all have unpleasant comments to say in every day life, but do your best to keep snarky comments to yourself. Be mindful of what you're putting out there.
Great career advice from tv producer Tara Schuster: Be the best at the worst job. You’re a lowly intern, you’re not gonna get asked to sit down with the boss and strategize. But say the boss likes coffee, and the office coffee machine is unreliable. Fix the machine. Keep it in tip-top condition. Make a contribution to the company in small ways, consistent with your level of ability (which at this age is low low low. NO ONE likes a 20-something who thinks he/ she knows it all. Or knows anything really.) Listen, learn, anticipate needs and surpass expectations doing the little things. Be polite, kind, ethical. Be on time (early.) Yes, compete but also help others look good and succeed. NEVER never trash-talk a colleague, client, boss or subordinate. Don’t suck-up either. Mostly just listen, work, make yourself useful wherever you can. And have fun. You’re gonna do great, bunny.
Before heading out for a good time, make a mental note on the ways you could wreck or end your life if bad stuff happened: Sick/hurt/dead from alcohol or drugs, unintended pregnancy, or being raped (or being charged with rape.) What do u have to do to protect yourself and keep things from going from good times to life-changing nightmare. Keep your wits about ya. And look out for your friends too.
Beware that when you’re first exposed to a new thing: a car, a college tour, house, etc. you will feel AMAZING and totally seduced by the shiny newness. Be cool. Remember that glitters is not gold. Things don’t need to be perfect and even if the house is it doesn’t mean life will be.
Look for answers where truth, laughter, kindness, beauty, compassion and love are found. (Not in outward appearances or illusions of perfection. Not in cynicism, apathy or destructiveness.)
Institute a “leave by” time instead of a curfew. That way they won’t panic / speed if something out of their control happens to make them late. “Leave Riley’s house by 10pm.”
You don’t have to go to college, but whether you do or not, I implore you to read. If you’re like me a slow reader, pace yourself but keep at it. Read bestsellers and classics. Fiction, biography, history, art, every damn thing. A big regret of my life is that I never tried to love reading as a kid. Do yourself a favor and carve out time to read every day. Even if’s it’s just a few pages. Your mind will sharpen and your heart will be full and your soul will be fed.