People want to be heard. Listen to your clients, even when they're upset. Don't make excuses or anything, just let them talk. They mostly just want to be heard. Once they're calm, you can solve the problem.
21
Great reminders for how to deal with belligerent kids. https://mailchi.mp/ahaparenting/8-things-you-can-do-when-your-child-is-belligerent
4
Help him write a letter to someone in power if he has a question or concern about something he sees going on in the world.
7-11
Read blog post from Parent's Corner: The Letter Your Teenager Can't Write You By Gretchen Schmelzer June 23, 2015
13-17
• you can't make anyone love you • not every relationship is meant to last forever • sometimes two good people can make one bad relationship.
16-20
One of the funny/sensitive things about puberty is that kids can be the same age chronologically while being wildly varied in terms of development. Kid might be 6 feet tall in seventh grade or be a senior in high school and still not shaving. Everyone is self conscious, praying to avoid embarrassment. It’s all just part of growing up. Be kind to yourself and to your equally mortified peers.
11, 12, 13
Read Thanks for the Feedback by Heen and Stone. Crucial for ADHD and rejection sensitivity. Wish I had it when I was about to launch into my career!
15, 19, 21
“There is no such thing as a “bad kid” - just angry, hurt, tired, scared, confused, impulsive ones expressing their feelings
7, 12
I hope you never abandon yourself to be loved or accepted by someone else. They’re not getting the real you and you’re missing out on the experience of being loved and accepted just as you are.
16,21
You can forgive someone without speaking to them. Or you can move on without forgiving. Closure isn’t necessary to moving on. The only thing necessary is to move. Move your body, change your perspective, go on a trip, go to a new coffee shop, just move.
16, 19, 21
Meditation isn’t about a quiet mind, it’s about training a distracted mind to remain in the present. Focus on your breathing for one minute (set a timer.) Every time your thoughts wonder, gently bring your focus back to your breath. You may have to do this 10, 20, 30 or more times during those 60 seconds…but eventually you’ll get better. When you do, increase to two minutes, then five, all the way up to 30 minutes or even an hour.
16
Sometimes I think the best way to take care of them is to teach them to take care of others: Littler kids, sick or disabled, those who’ve been left out.
5-7, 1Infant-12
Take advantage of all the help that’s available to you! Counselors, advisors, mentors, etc. Then pay it forward when you’re in a position to do so.
17
Jon Stewart talking about Bruce Springsteen at Kennedy Center Honors: “I didn’t understand his music for a long time. I didn’t understand it until I learned what it is to yearn.” That’s why art hits you differently at different ages. You filter the art through the lens of your life experience.
15, 21
Zero-cost method to reaching your goals (academic, career, fitness and health): Get up an hour earlier. You’ll be amazed how much you can get done and how “on top of it” you feel.
16, 18, 21
Do not be daunted at the world’s grief. Do justly now. Love Mercy now. Walk humbly now. You are not obligated to complete the work, but neither are you free to abandon it. -The Talmud
15