There’s a great scene in Game of Thrones where Tyrion is trying to prepare for an impending siege of the city but he doesn’t know how to begin planning a defense. Until he starts thinking about how his enemy is most likely to attack. Defense is reactive, offensive is proactive.
One of the best doctors I ever worked with started his day by walking through the office and saying “good morning” to everyone. He’d do the same before he left at the end of the day, just making sure everyone was ok, to call him if they needed anything, etc.
I don’t know what your career will be but if you’re in a position to do so, I hope you’ll adopt this habit.
Ask “Is there anything you want to get off your chest?”
Confession is good for the soul! Get in the habit of being a place of support when they screw up. Then when they’re older and REALLY screw up, they know they can trust you to help.
Girls forget a good bit of compliments they receive but they remember every single insult. Speak gently, remind them they’re beautiful. Never qualify it.
Protect women from gross men: First, don’t be gross. Second, resist the urge to go along with the pack when they get gross. Third, and this is going to take courage, tell them to knock that sh*t off. Never make a girl feel uncomfortable to get a laugh. It’s not funny, it’s scary and demeaning and will teach her you can’t be trusted.
People want to be heard. Listen to your clients, even when they're upset. Don't make excuses or anything, just let them talk. They mostly just want to be heard. Once they're calm, you can solve the problem.
Teach them to clean the bathroom. Wipe down surfaces, clean mirrors, etc. It’s their job to keep it tidy. Everybody pitches in to keep up with housework.
Default to "nice guy." Meaning it should require something significant for you NOT to be nice. Give people the benefit of the doubt. Cut them (and yourself) some slack. Life is hard. We're all in this together.
If you get comfortable telling little lies it will be easier to tell big lies.
Tell the truth, even on small matters.
(Except if your friends ask if they look fat. Then it’s okay to lie!)
Have a yearly “review” right before school year. Raise allowance as appropriate. If they want more money, they’ll have to take on more responsibilities.