People want to be heard. Listen to your clients, even when they're upset. Don't make excuses or anything, just let them talk. They mostly just want to be heard. Once they're calm, you can solve the problem.
I forget who said it but I love it: “I don’t know what I think until I write it down.” Paper and pen. Write. Keep it or burn it whatever you like. Journal or make a list or bullet points or narrative…whatever. Just write.
“When it comes to consequences, don’t speak what you won’t serve.” Meaning don’t threaten any punishment you’re not willing to enforce. This is helpful in terms of teaching the child a lesson and also an important lesson in not shooting yourself in the foot. (I took away your tv one day you were home on a snow day. Bad idea. That punishment was against my own interest! I got no work done.
Have a yearly “review” right before school year. Raise allowance as appropriate. If they want more money, they’ll have to take on more responsibilities.
When someone suffers the loss of a loved one, don't shy away. Go to the service. Check in during the months following. Say the name of the person who died when you talk to them. Forward pictures of the loved one if you have any, share stories. There are exceptions to this, so always take your queue from the person who is grieving.
Procrastinating is an Olympic sport for those of us with ADHD. Talk about ways to get “unstuck.” 1. Change your body - move to a different room or take a walk. 2. If you can’t move your body, move your focus. 3. Ask your brain how it’s trying to help you by paralyzing you. 4. Take deep breaths and let go of the shame and self-doubt you feel for getting stuck.
Misquoting someone here: “It’s not about getting everything you want, it’s about giving everything you have.” Stuff will never satisfy. Pouring yourself into something heart and soul will.
A wise friend once told me "Don't dump grace down the drain." Respond to nudges: Speak up even if you're afraid, reach out to someone who's hurting, forgive someone (or yourself.) God is so good and so generous...accept his gifts.
Grandpa always said everything boils down to how you treat people.
Always treating people with kindness and respect is the most important lesson he wanted to get across to us.
Meditation isn’t about a quiet mind, it’s about training a distracted mind to remain in the present. Focus on your breathing for one minute (set a timer.) Every time your thoughts wonder, gently bring your focus back to your breath. You may have to do this 10, 20, 30 or more times during those 60 seconds…but eventually you’ll get better. When you do, increase to two minutes, then five, all the way up to 30 minutes or even an hour.
On September 11th I was at work in Fairfax VA. News reports were saying a plane was headed to the Capitol, that the Whitehouse had been hit. In the immediate aftermath of a big event, news reports will be unreliable. Wait until the facts are in. Several of the nurses had husbands who worked at the Pentagon. One of the doctors was married to a U.S. Senator in her office on the Hill. It was surreal, but no one panicked. I remember we all burst into tears when my friend’s husband called saying he was safe. So relieved.
“Anger is the part of yourself that loves you the most. It knows when you are being mistreated, neglected, or disrespected. It signals that you have to take a step out of a place that doesn’t do you justice. It makes you aware that you need to leave a room, a job, a relationship, and old patterns that don’t work for you anymore. Learn to listen to your anger and make it your best friend. Then it’ll leave.” -author unknown