People want to be heard. Listen to your clients, even when they're upset. Don't make excuses or anything, just let them talk. They mostly just want to be heard. Once they're calm, you can solve the problem.
21
When you meet people in an intimidating situation, like a job interview, etc. An easy trick is to imagine them as they were in kindergarten. (Don't talk to them like they'r 5 year-olds! But relate to them on a human level. We're all human - filled with talents and fears and insecurities. No matter how "important" or "unimportant" our station is.
16-21
Keep stories about younger years to tell them later: You used to call yellow “lellow” etc. Ten years from now you think you’ll remember this stuff but you won’t.
2
If you’re unable to help someone, help someone else. Throw some goodness or beauty in the bucket of humanity.
16
Technology doesn’t remove the expectation of good behavior. Be mindful of your manners (and all of our collective humanity) when posting on social media. And no anonymous trolling. If you’re not prepared to sign your name to what you’re putting out there, that’s a good indication you shouldn’t be doing it.
13, 20
“A lot” is two words. (You wouldn’t write abunch as one word.) “Its” is a pronoun like his or hers (you wouldn’t write her’s) The contraction “it’s” ONLY means “it is.” They’re / there / their
10
Look into a class for meditation for kids. I read an article on a Baltimore elementary school that replaced detention with meditation and had amazing success.
6
Set up a 529 plan. Virginia has a great plan if you don't want to do too much research https://www.savingforcollege.com/
birth-age 3
You will never be good enough for the wrong person. This truth is profound and one I wish I learned a lot earlier in my life. Stop tripping over yourself to please someone who doesn’t get you.
21
Watch the news together. Local and national. Today Show has both of mornings are easier than evenings.
12, 13, 14, 15
Sometimes you just have to let go. Let go of a relationship, or a dream, or plans. Let go of a person, a pet, or an object. It's hard. It takes a lot of trust. Trust the Lord will heal the wound, no matter how deep. His goodness is infinite.
16
Kindness Confidence = Popular (Be kind to everyone, paying no attention to social status, age, looks, money or disability.) Be confident: Know that you are enough. You’ll never be perfect but no one else is either. When you mess up it’s not the end of the world- laugh at yourself when possible. Learn from failures. Don’t fake interest in people or things that don’t fill you up. Be who you are! People gravitate towards kindness and confidence
12
Become habitual about doing that which makes you feel good and yourself and fulfilled. If it’s running, make running a habit and dedicate time for it.
16, 21
Ask smart questions. More importantly, ask stupid questions! So many people are afraid of looking stupid that they totally fake understanding. Even in the very highest levels of career and society. Ask basic questions if something doesn’t make sense. Start at a kindergarten level understanding of a concept then build on it.
15, 20
When he comes to you and tells you he’s in trouble, stay calm. Ask “How can I help you?” Figure it out together. No matter how old he is, he needs to know you’re on his side. There will be time for lessons and consequences, etc. But first, help.
7, 12, 15, 21
Never tolerate abuse. But definitely learn how to throw annoying habits and stupid drama in the bucket of the 10% of things you don’t like about being in the relationship. Even the most beautiful stallions poo, everything produces waste. Clean the waste, deal with it as a constant byproduct of life. don’t $@!#% the horse so you don’t have to deal with poo.
17, 21
Remember your training and staying calm and kind is how you get through this. It’s all you need to excel. So do your homework, whatever it may be. Show up and have at it. Calm and kind, baby. You got this.
9, 12, 14, 18, 21
My mom used to say that one thing her mom taught her was no matter how poor they were they always had a clean house. She made sure of it.
18
One of the best things you can do for yourself is to cultivate a hobby. Anything positive/creative you can throw yourself into.
11, 13, 17, 21
Talk to them about how dangerous it is to buy pills online. Fentanyl is ubiquitous and lethal in small doses. Never never take a pull that wasn’t prescribed or purchased legally.
12
“Great minds discuss ideas. Average minds discuss events. Small minds discuss people.” - Eleanor Roosevelt
13, 19
A person’s friends are a reflection of their character. Pick friends who you can be yourself around. Look for partners who have close friendships, a circle of friends who think highly of them.
14, 17, 21