People want to be heard. Listen to your clients, even when they're upset. Don't make excuses or anything, just let them talk. They mostly just want to be heard. Once they're calm, you can solve the problem.
21
Learn to recognize invitations from the Lord - invitations to look at beauty. Invitations for compassion, for learning and for love.
9-15
“Natural” deodorant doesn’t work. Go with trusted brands here. There are times when it’s fine not to look your best, but stinky is never okay.
13, 18
Rainstorms are gangrenous- avoid driving in them or being out on foot. I’ve personally known people who have died from lightening strikes (running) and falling tree limbs (in their car. The mom in drivers’ seat and child in front seat both died.)
16
Self-care is active not passive. (Zoning-out on the couch or sleeping all day isn’t self-care.)
13, 15
Jazz in the Garden free outdoor concerts at National Gallery of Art. Fridays during summer months.
7
Seek / Accept job offers that teach you something valuable. Now isn’t the time in your life to worry about the money or status. Get experience! Have fun, learn, grow, challenge yourself and try new things.
15-20
One of the best doctors I ever worked with started his day by walking through the office and saying “good morning” to everyone. He’d do the same before he left at the end of the day, just making sure everyone was ok, to call him if they needed anything, etc. I don’t know what your career will be but if you’re in a position to do so, I hope you’ll adopt this habit.
21
Quoting Glennon Doyle: “Things can feel hard and sad and still be exactly right, all at the same time.” She’s referring to her divorce but the sentiment applies to all kinds of tough choices that we all make. Very few choices feel 100% right.
17
If you feel like you can’t get your act together, that you’re less mature than some others your age, I have the recipe for being a grown up: Read, travel, help those in need. READ everything you can get your hands on: books, audio books, newspapers, etc. Travel to places that are different than your experience. Keep a lookout for people (or animals, or groups or causes, etc) who are struggling. HELP those in need.
12, 14, 16, 19, 21
The "work" in "relationships take work" should be like the "work" it takes to go to the beach. “Sure, you gotta pack food, beverages, drive there, park, and set up... But you get to the beach
18, 21
It’s hard to accept that the world can be so cruel and unfair, but sometimes accepting it and focusing on what part of it you CAN change is - I’ve learned - the key.
15
There’s a difference between looking cool and being cool. A person who wants to look cool is trying to impress other people. A person who is actually cool is true to himself /herself. Dress how it makes YOU happy! And fun fact, it’s those people who are the most well-liked because they sort of give others permission to be themselves…and everyone wants to be seen and liked for who they really are. So if you want to be popular remember three things: Be kind. Be yourself. Don’t judge
12,15