People want to be heard. Listen to your clients, even when they're upset. Don't make excuses or anything, just let them talk. They mostly just want to be heard. Once they're calm, you can solve the problem.
21
No dating while unstable. Being responsible for someone’s heart means being prepared to treat them with respect at all times, regardless of whether they make you angry, jealous, annoyed, rejected, humiliated or heartbroken. If (a) you don’t think those things could happen or (b) think there’s a reasonable chance you’d lose your temper, then you’re not ready. And that’s okay! You’ll get there in your own time. In the meantime stay off the market.
12, 14, 16, 18, 21
Sex: There's no single way to do it "right" but there are lots of ways to do it wrong. Not being respectful and tender towards your partner is usually at the root of "wrong" ways to do it. Also, there is no rush. You may think all your friends are "doing it." They're not. Take your time.
16
It’s okay to take a beat, a pause before you answer: “Hold on, let me think about how this is going to work...” I’ve seen a lot of mistakes or loss of confidence in an employee because they just blurted out a guess or starting off in the wrong direction only to have to go back- just because the plan hadn’t been thought through. It only takes a minute.
15, 18, 20
Sometimes good people aren’t a good match. It’s better for both of you if you’re honest with yourself and with them.
17, 21
Check out fencing. Local fencing club has classes for kids and adults all ages. They also do birthday parties, so that might be something different that would be fun for him and his friends.
10
Sometimes there’s nothing you can say or do to help someone feel better. In times like that, just make sure you don’t make it worse.
14, 18, 21
Just because you love someone doesn’t mean they feel loved by you. Meet the kids where they are.
2, 9, 21
Always have a 5 year plan. Be thinking of goals you want to work towards, however big or small. What inspires you? What drives you? What do you want to accomplish or cure or solve?
15, 17, 21
Marriage vows won’t “fix” anything about a relationship. They won’t change how a person communicates. Never start out a relationship with the hope or expectation that your partner will change (or if they are hoping you will change.)It’s not fair to either of you. Everyone deserves to be loved for who they are, not who they could be.
21
Learn about current trends in social media. Figure out where you draw boundaries, what platforms are allowed and not. Teach them how to stay safe, be positive and kind and always respectful.
9
Okay algebra and geometry but other than that, spend time practicing addition and subtraction, multiplication and division. That’s 99% of the math you’ll need to know if you’re not going to be an engineer, etc.
10, 14, 15, 18, 21
“In the middle of the pain you didn’t cause, the change you didn’t want, the reality you didn’t know was coming . . . your life can still be beautiful.” Lysa TerKeurst
20
Don’t confuse a broken dream for a broken future. Or a broken heart for a broken life.
13, 15, 17, 19, 21
When it comes to judging your behavior at school/ sports/ work, ask: Was I fair? Was I kind? Did I put in the work? If the answers are all “Yes,” then rest well. If an answer is “No,” then fix it.
16
Institute a “Wall of Fame” for accomplishments and victories, big and small. AND a “Wall of Shame” for minor infractions such as not changing the toilet paper roll, etc. We have to be willing to put ourselves on the wall of shame too - and that’s the lesson: We all make mistakes but we own up to them, fix them if possible and learn from them always. Also good fun. Start our with actual paper version but transition to a shared iCloud album to post wall of shame pics once they are old enough for phones. Maybe even continue through adulthood if they “shame” themselves!
5-15, 18, 21
When something is upsetting you...Name it...Take a deep breath...Imagine holding it gently in your hands. (This is a reminder to use this visualization myself and to teach it to you. I want to give you as many tools as I can to help you learn to cope with negative emotions in a healthy way.)
11
There is an expression “God only gives you what you can handle.” I think that’s backwards. I think that God gives you the grace you need to handle whatever comes your way. He is faithful and generous. I think that’s what “Be not afraid” means.
17