People want to be heard. Listen to your clients, even when they're upset. Don't make excuses or anything, just let them talk. They mostly just want to be heard. Once they're calm, you can solve the problem.
21
For a bad cut / gash, use a rolled up washcloth or hand towel to apply pressure until you can get to an ER. If you have to drive yourself or need your hands free, secure the towel in place with duct tape.
18
Before you quit your job - or leave your spouse, etc. consider that you may be suffering from anxiety or depression. We sometimes attribute outside things (or people) as the cause of feeling desperate for change. But sometimes it’s just that our brains are fogged with anxiety or depression. Help is life- changing.
21
Teach your pets they can trust you. Take care of them. Treat them with tenderness. Teach them how to behave. (Unless it's a cat. You can't teach cats anything.)
15
There will be many times in your life you feel powerless. What makes you feel powerful? For me, it's a good run, listening to good music with the volume on high. Prayer reminds me I'm connected to God, who is powerful beyond all measure.
14-17
Just fill ‘em with love. Every other parenting mistake or deficit can be fixed, but if a child grows up thinking it’s not loved and doesn’t have a place in this world, that is a recipe for permanent and painful damage. Not necessarily “spoil” them, but cut them slack as often as possible. Just love ‘em up.
Infant-21
Talk about how choices become habits. Habits can become addictions. Describe how pathways are literally dug into the brain and it's very hard to change them once those paths are made.
13-16
Long before I was old enough to decide what I wanted my life to be about, I was set on a path of other’s choosing: marriage, kids, Catholic. I took that assignment to heart. Focused like a laser beam. Ironically, I believe that it’s because marriage and a conventional family was my prime directive that I ended up becoming roadkill on that path. My point is twofold: don’t let me or anyone else tell you what your life should look like. Maybe college isn’t for you, maybe marriage isn’t something that appeals to you, maybe it is! Keep exploring until you find a direction that fits your own values and priorities. As long as you’re paying your bills and you’re not hurting anyone including yourself, knock yourself out! Go wild! Do whatever feels right. And if you don’t know where you want to be, go where you’re needed to start with. I love you forever no matter what you do.
17, 21
Your spouse will be absolutely unbearable roughly 10% of the time. So will you be, by the way. Give grace. Receive it too. Also, physical distance helps, even for a few hours.
21
This! Your energy is beautiful and precious. Don’t waste it on people who are $@!#% bent on negativity. https://vm.tiktok.com/ZMRxcJWem/
16
Stop before you descend too far into the pain. Let yourself be loved. Rest. Eat. Shower. Breath. Sweat. Sing.
10, 11, 12, 14, 16, 19, 21
Be on the lookout for people who are not included and reach out. There was a girl in my 8th grade class who was pregnant. Nobody talked to her, including me. Looking back, I regret that deeply. How scared and alone she must have been. She could have used a friend. I wish I would have asked her to sit by me at lunch or talked to her about homework or something.
11-13
Letting go hurts. There's no two ways about it. You just gotta feel it and get through it. Cry. Sweat it out. Sing, run, write, or just scrub floors. You will get through it, and you will be stronger and more compassionate.
14
Here’s the thing: some whacky $@!#% is about to go down. The next few years will be interesting, awesome and awful all at once. We will rely on kind and respectful communication, have as much fun as we can, forgive often, learn to let go and trust, and learn to be trustworthy. If necessary we will seek the advice of experts and the counsel of loved ones. Shifts can happen fast, for the better or worse. It seems like the end of the world but it’s not. You’re stronger and braver than you know.
11, 12, 13
Research says working with your hands is good for your mind and spirit. Even if it’s just folding laundry or doing yard work. Let’s find a hobby u might like working with your hands.
12
"Surround yourself with people who trust and get YOU." - Josh Groban, High Point University 2018 commencement address. Note, I love that quote because it speaks to having a tribe, a close group of friends. But it's also important to surround yourself with people who challenge you, who may not agree with you or have the same perspective as you do.
14-19
Sometimes I think the best way to take care of them is to teach them to take care of others: Littler kids, sick or disabled, those who’ve been left out.
5-7, 1Infant-12
What do you think about the word “refugee?” Let’s talk about what it means. Personally, I don’t understand all the complexities of immigration policy, but I figure anyone who escapes violence and walks hundreds of miles with kids in tow, trying to get to safety and gain an opportunity for a better life for their family can live next-door to me anytime.
13