If you’re ever in a situation where you’re worried you might need people to believe you in the future, take contemporaneous notes. Write or record what happened, how you responded. Focus on the facts but don’t ignore your thoughts or feelings, include them in your notes. Date and sign it. Keep it safe.
People want to be heard. Listen to your clients, even when they're upset. Don't make excuses or anything, just let them talk. They mostly just want to be heard. Once they're calm, you can solve the problem.
College: you’re gonna do great! You’re also probably gonna want to quit at some point during your first year. Totally normal. If you decide college isn’t for you or now isn’t the right time, okay. But give it a year if you can. You’ll thank yourself later.
Technology doesn’t remove the expectation of good behavior. Be mindful of your manners (and all of our collective humanity) when posting on social media. And no anonymous trolling.
If you’re not prepared to sign your name to what you’re putting out there, that’s a good indication you shouldn’t be doing it.
Read at least one biography every semester. between winners and losers read about the failures read about the great men and women read about historical figures American icon stage and film to battlefields to business read all about how great men and women made themselves great and learn from them here are a few to start Ted Kennedy he gets north star am Kristin Chenoweth Tina Fey I’m reading one now on call baker from the Bush administration Barack Obama Jimmy Carter Ronald Reagan Kennedy Roosevelt all those guys as well as Michelle Obama Jackie Kennedy all of those. Draft
“When it comes to consequences, don’t speak what you won’t serve.” Meaning don’t threaten any punishment you’re not willing to enforce. This is helpful in terms of teaching the child a lesson and also an important lesson in not shooting yourself in the foot. (I took away your tv one day you were home on a snow day. Bad idea. That punishment was against my own interest! I got no work done.
You can’t selectively numb feelings. The inclination to drink, use, shop, gamble, etc. is real but it’s a lie that it will make you feel better. Numbing makes this much, much worse. So feel! The good, the bad, the scary. Talk about your feelings, write about them or create something from your feelings. This is how to process in a healthy way.
Discuss the concept that “It’s not always about you.” Some days need to be about supporting someone else in their joy - or sorrow. Your needs take a backseat.
Drunken shenanigans are part of life when you’re in college, etc. but it gets old fast.
That kind of behavior as an adult is just sad. Drink responsibly. Don’t make an $@!#% out of yourself. I recommend this rule: Don’t have more than one drink at a work function.