People want to be heard. Listen to your clients, even when they're upset. Don't make excuses or anything, just let them talk. They mostly just want to be heard. Once they're calm, you can solve the problem.
21
Be mindful of the patterns we’re falling into as a family. Teach them to be mindful of their patterns too.
6, 8, 12, 18
If you want people to believe you, trust you and be able to depend on you, then you must have integrity. Integrity means that you tell the truth, don’t deceive or cheat, you keep your word and you pitch in to help with little things and big things without having to be asked. Who are the people you know who have integrity? Do you want to be a man of integrity?
13, 17
Spend time with people you admire, in person and biographies, documentaries, novels and movies.
14-17, 21
“If you want to be beautiful, make beautiful choices.” - (Greek philosopher whose name I can’t remember.)
10, 13, 17, 21
Practice road-rage roll playing. People are NUTS! It's hard to imagine how you'll react when someone gets aggressive with you. Let's practice staying calm when someone is shouting and in your face.
15-17
Creepy is as creepy does - it’s not something you “are” it’s something you do. If you don’t want to be a creep then don’t f*cking act like one. People have a right to live their lives without being intruded upon. Don’t lurk, if you want to get to know someone tell them. Invite them to do something together or just hang out. If they’re not interested then drop it. You can ask again only if they have clearly signaled they changed their mind. (Which is more likely to happen if you respect their boundaries.)
13, 16, 19, 21
A Morning Offering by _____ (Excerpt) ...May my mind come alive today To the invisible geography That invites me to new frontiers, To break the dead shell of yesterdays, To risk being disturbed and changed. May I have the courage today To live the life that I would love, To postpone my dream no longer But do at last what I came here for And waste my heart on fear no more.“
19
There’s a difference between looking cool and being cool. A person who wants to look cool is trying to impress other people. A person who is actually cool is true to himself /herself. Dress how it makes YOU happy! And fun fact, it’s those people who are the most well-liked because they sort of give others permission to be themselves…and everyone wants to be seen and liked for who they really are. So if you want to be popular remember three things: Be kind. Be yourself. Don’t judge
12,15
I love the quote “The call towards authenticity is sacred” by Paula S. Williams I think it means that a few things: Being called. We are called by something higher to grow and stretch, to evolve. That evolution is a journey that should be undertaken with humility, compassion and love. To impede one’s quest to be authentic, be it our own or another’s, is a grave injustice and should be avoided at all cost.
13, 15, 21
• you can't make anyone love you • not every relationship is meant to last forever • sometimes two good people can make one bad relationship.
16-20
“Vulnerability is not about winning or losing, it’s about showing up and being seen.” -Brene Brown Be vulnerable, that’s where the good stuff lies.
18
Just because you miss your ex that doesn’t mean you want them back. Of course you miss someone you had a deep connection with.
17, 21
“It’s okay to be sad. It’s okay to grieve. Because you can also live your life, and love your life, and be happy too.” Excellent advice from 9/11 survivor.
12, 15, 19
Knowing the “right choice” to make isn’t always easy. Sometimes you have to decide then go for it. Make a choice, then make it right.
17, 21
I hope you don’t have to struggle with your weight. For me it’s been a lifelong battle. Some things I learned are: Listen to your body and eat when you’re hungry. Eat as many vegetables as possible. Ignore the scale and focus on other goals, ones that are in your control such as how long you can run (or dance, or row, etc.) Reading a book instead of plopping down in front of the tv with a bowl of ice cream, saying “no thanks” to a treat. Focusing on pounds lost or gained is deflating. Stay in good shape for as long as you can! Make your health a priority. It’s much harder to get in shape than to stay in shape.
21
The Buddhists say “life is suffering.” I think struggle might be a better word. Struggle is unavoidable, and it would do us good to stop expecting otherwise. And yes, everybody experiences pain and loss, etc. but I don’t believe we should expect our lives to be full of suffering.
17, 21
It’s so tempting to write someone off, to dismiss them as “less than.” They’re too young or too old to be taken seriously. They speak a different language or have a different skin color. They may be poor, uneducated, disabled or just simply unattractive. RESIST that temptation. Remember that every human being is God’s creation, a masterpiece cloaked in dignity. No matter what they look like or even what they’ve done, everyone you meet is deserving (and in need) of respect. To be humble is to remember this. (Start lesson young, phrased age-appropriately, and reticket yearly. Look for opportunities to discuss.)
8, 10, 11, 12, 16, 21
It’s okay to feel jealous. Totally normal, totally human. Just never act on jealousy.
12, 14, 16, 19, 21
Get really clear about what you want so that you’ll be able to recognize it when it’s here. Get really clear on the kind of relationship you want so that you can realize when it’s not with the person you’re seeing.
17, 21
Just because you love someone doesn’t mean they feel loved by you. Meet the kids where they are.
2, 9, 21