People want to be heard. Listen to your clients, even when they're upset. Don't make excuses or anything, just let them talk. They mostly just want to be heard. Once they're calm, you can solve the problem.
21
My theory is that it’s pointless to chase love. You’ll never catch it. Focus on DOING what you love. When you’re being who you’re meant to be, you’ll find the one you’re meant to love. That way, love chases YOU! And love always wins. ❤️
16
My biggest mistake was thinking that my life had to follow a singular path: college, marriage, kids, stay at home mom. I never imagined any other path: career, travel. I never questioned my assumptions. Never doubted that my way was the only path to happiness. It wouldn’t have occurred to my parents to teach me anything else, to encourage me to imagine a hundred different choices. But I’d like to encourage you. Take your talents, interests, passion, and potential out for a spin. See what sits right with you, where you feel most alive and most safe and most yourself. Feed your body, mind, heart and soul. I love you so much.
18, 21
Con-men (or women) appear perfect. They are good-looking, kind, flattering, etc. Most people are good. But be careful of those who seem to be too good.
15
The problems with pornography: When you’re young and have yet formed a basis for healthy and mutually satisfying sexual relationships, your brain doesn’t know what to do with that input. It becomes part of your brain, imprinted as normal or the way sex should be. When you’re older, the brain can see something that’s outrageous and recognize it and discard it. Also it’s incredibly misogynistic, will do horrible things for the way you see women. While some is fairly harmless and totally normal, even too much of a good thing is a bad thing. Too much of a bad thing is disastrous.
11, 12, 13, 14, 15
There’s an art to speaking harsh truths in a delicate way. There’s an art in describing a ridiculous person or thing without being insulting. Mark Twain was a master at it. Read up!
17, 21
I’ve been trying to retrain my brain to deal with anxiety in healthy ways. It’s SO hard when these connections were fused decades ago. BUT I REFUSE to be a party to YOU laying down those same unhealthy neurological pathways. I’ll teach you better ways to handle stress and anxiety. Exercise/ Music/ warm showers/ creativity/ rest/ journaling/ meditation... WHATEVER! I promise to Somehow teach you what I never learned.
5-10, 14
What I most want to teach you this year is that you can always trust me. I will always love you, take care of you and never harm you. You may not always like me, but you can always trust me.
1
Be mindful of avoiding the “race to nowhere.” No sense in stressing over school and work. We get one life!! LIVE it! Work hard at what you love. There will be seasons of busting your butt, and that’s good. Just make sure it’s in pursuit of something you’re passionate about. And I hope you take seasons of rest, too. Time to recharge, reflect and decide what’s next for you.
14, 16, 18, 21
Date all kinds but marry someone who loves you for who you are, with whom you feel most yourself. Someone who will encourage you to grow more into the person you want to be. (And be good at encouraging them to do same.) Never fear or stifle each other’s growth. Celebrate it. Support it. Encourage it.
21
If you’re unable to help someone, help someone else. Throw some goodness or beauty in the bucket of humanity.
16
Thomas Jefferson’s Ten Rules of Conduct. This makes a good exercise for penmanship or for writing “lines” as instructional punishment.
11
Alka-Seltzer is great for a hangover or even better, take it before you go to bed after partying. Disclaimer I’m talking about a few drinks. For the love of everything holy, please don’t ingest insane amounts of alcohol at a time. Buzzed is fun, drunk is stupid. And dangerous. Never drive once you’ve had a drink or weed.
18
Porn: I wish I could keep you away from it entirely but at least I will prepare you. It’s normal to be curious, etc. but like anything else, it can get to be too much and can be very harmful, especially to a very young person. It can disrupt your healthy sexuality, ruin your relationships and even your career (no porn at work!) Also keep in mind it is a business designed to make money, not to be realistic. That's not the way sex looks. Also the women are NOT enjoying themselves. So try to avoid it, but at least keep it to a minimum!
11-14
This Coda is my creation. It’s what I wanted to accomplish as a parent. What you do with it is entirely up to you. I hope you never feel like you have to do the same. Make your own way. Make yourself proud. If you’re happy, I’m happy.
21
Being accountable means saying that I was responsible for making sure this did not happen - but it did happen. I accept the blame and an prepared to incur the consequences. I will work earnestly to earn back your trust and confidence. The opposite of accountability is to make excuses or blame someone else for your mistake.
10, 18
Long before I was old enough to decide what I wanted my life to be about, I was set on a path of other’s choosing: marriage, kids, Catholic. I took that assignment to heart. Focused like a laser beam. Ironically, I believe that it’s because marriage and a conventional family was my prime directive that I ended up becoming roadkill on that path. My point is twofold: don’t let me or anyone else tell you what your life should look like. Maybe college isn’t for you, maybe marriage isn’t something that appeals to you, maybe it is! Keep exploring until you find a direction that fits your own values and priorities. As long as you’re paying your bills and you’re not hurting anyone including yourself, knock yourself out! Go wild! Do whatever feels right. And if you don’t know where you want to be, go where you’re needed to start with. I love you forever no matter what you do.
17, 21
Don't say anything out loud that you wouldn't want repeated or overheard. Don't email / text, etc. anything that you wouldn't want forwarded.
11-15
They can shower themselves if you install a hand-held shower head and install a suction cup wall-mount shower head holder lower on the shower wall. It’s easy to do and very cheap. They love it!
4-6