“You rarely have time for everything you want in this life, so you need to make choices. And hopefully your choices can come from a deep sense of who you are.” -Mr. Rogers
15
People want to be heard. Listen to your clients, even when they're upset. Don't make excuses or anything, just let them talk. They mostly just want to be heard. Once they're calm, you can solve the problem.
21
The biggest mistake I *never* made was in 1997. I was working two jobs: nurse and waitress. I was having an extremely difficult time in the nursing job. I struggled to understand it and made mistakes despite working long hard hours. My waitressing job was hard too, but it was fun! A great group of fun young people, we hung out and bonded. I was crushing hard on the bartender too! I decided to quit my nursing job and wait tables full time. (I had TWO college degrees at the time.) Not sure exactly what made me change my mind, but I didn’t do it. Instead I quit the restaurant (probably because I was heartbroken over the bartender!) and enrolled in graduate school. Kept my nursing job. There I met lifelong friends, and went on to be nursing director. That waitressing job was my escape hatch. The best I could imagine for myself was waiting tables full time! What a small SMALL world view. While I am VERY glad I didn’t quit the nursing job I hated, because that’s how I got you, I wish I had imagined a bigger, better option than waiting tables full time if I felt that I needed to quit nursing. Peace Corps, move to the city, SOMETHING brave and bold and exciting. All this is to say - widen your vision. There’s so much more to life than what is directly in front of you. Be bold. Be brave. I love you.
17, 20
“I can be changed by what happens to me. But I refuse to be reduced by it.” - Maya Angelou
12, 15, 21
“Remember Divas and Friends, if you don’t think good things about yourself, how do you expect anybody else to?” - Sheryl Lee Ralph
11, 12. 14. 16, 17, 19, 21
Character, Education & Self-Reliance
Sports, Health, Safety & Appearance
Arts, Literature & Self Expression
Science, Technology, Skills & General Knowledge
Fun, Adventure & Travel
Faith & Philosophy
Emotional Development & Mental Health
Social Justice, Civics & Humanitarianism
Relationships & Career
Speaking truth to power is important but should be done carefully. Before you speak remember this: Is there anything self-serving, mean-spirited, or ego-driven? If you’re sure your feedback isn’t tinged with those things, then I’d say you can be comfortable telling it like it is. Note: when you’re young (less than 30) WAIT to be asked before you spill your guts! Always be kind, professional and consider what you want to say carefully.
21
The app "Bark" detects messaging containing cyber-bullying, sexting, signs of depression or suicidal thoughts, etc.
11
So what you can. If you’re overwhelmed or depressed, and I can’t get it together to brush your teeth, rinse with water. Tomorrow, rinse with mouthwash. In a few days, brush without bothering to put toothpaste on the brush. This is a pretty extreme example but u get the picture. If you can’t do a load of laundry, just pick up the clothes into a pile. Tomorrow separate the pile. If you can’t face doing a full leg day at the gym, do one rep. Just do what you can, and eventually you will get up to speed. Give yourself grace, my love.
15, 17, 21
Start saving for retirement with your very first paycheck. Put away the MAX, you’ll never miss it. If the company doesn’t offer 401k then we’ll open a Roth IRA.
18
“If we could see our prayers we would never stop praying.” - Bunmi Laditan, by way of her angel.
11, 17
Major life events such as the birth of a baby, graduations, new job, (lost job) are a big deal. Make a fuss. Take an interest in loved ones’ experiences. Acknowledge their feelings. Express a sincere interest in others (young and old) will profoundly affect your relationships.
15, 19
When you know better, do better. No one is born a fully actualized human being! We are all in the process of becoming who we wish to be.
16, 21
Third or fourth grade is usually a time of friendship drama. Hurt feelings abound. Treat yourself and them gently. Hold space for sadness and frustration. The last thing we ever want to do is to change who we are (what we like) in order to fit in. Good friends encourage you to let your light shine, they don’t mock your light, or imply you should dim it. I don’t care who’s popular, good looking etc, beware of anyone who thinks mean is cool. Gravitate towards kind, weird, talented, interesting, funny, etc. Good vibes are always better than “cool.”
8, 9, 10
The more books you read, the better. Carve out time without screens and read every day.
8, 10, 12, 14, 16, 21
Con-men (or women) appear perfect. They are good-looking, kind, flattering, etc. Most people are good. But be careful of those who seem to be too good.
15
Kindness is key. Practice being kind even when you don't feel like it. Let's all encourage each other to be kind always. (Or learn how to take a walk or go to our room when we just can't be kind in that moment.)
1-21
Put him in charge of figuring the tip out when we’re out at a restaurant. Calculate 15% or 20% etc. Also emphasize that the difference between a good tip and a great tip is usually just a few dollars but it makes a difference to the recipient. Be generous with people who are in service professions.
12-14