People want to be heard. Listen to your clients, even when they're upset. Don't make excuses or anything, just let them talk. They mostly just want to be heard. Once they're calm, you can solve the problem.
21
When something is upsetting you...Name it...Take a deep breath...Imagine holding it gently in your hands. (This is a reminder to use this visualization myself and to teach it to you. I want to give you as many tools as I can to help you learn to cope with negative emotions in a healthy way.)
11
I hope you don’t have to struggle with your weight. For me it’s been a lifelong battle. Some things I learned are: Listen to your body and eat when you’re hungry. Eat as many vegetables as possible. Ignore the scale and focus on other goals, ones that are in your control such as how long you can run (or dance, or row, etc.) Reading a book instead of plopping down in front of the tv with a bowl of ice cream, saying “no thanks” to a treat. Focusing on pounds lost or gained is deflating. Stay in good shape for as long as you can! Make your health a priority. It’s much harder to get in shape than to stay in shape.
21
This! Your energy is beautiful and precious. Don’t waste it on people who are $@!#% bent on negativity. https://vm.tiktok.com/ZMRxcJWem/
16
Yes, push yourself and see how far / fast / high you can go (physically, academically, etc.) But remember, you have nothing to prove to anyone except yourself.
14, 17, 21
Say it early and repeat it often, so that it sinks way down deep: There is nothing you could do to make me stop loving you. No mistake, no failure, no decision, nothing. There is no hole so deep that if you fell into it I wouldn’t climb down to help you out of. I love you no matter what.
7
Sometimes you just have to let go. Let go of a relationship, or a dream, or plans. Let go of a person, a pet, or an object. It's hard. It takes a lot of trust. Trust the Lord will heal the wound, no matter how deep. His goodness is infinite.
16
People have big feelings when they realize how unjust and unfair the world can be. Totally natural and healthy. The problem starts when they channel those feelings into destructive actions and beliefs: violence, war, crime and hatred. We will be so much better off if we can learn to deal with our collective and individual pain in a way that is therapeutic and constructive. Maybe we can help each other to be creative in the face of fear, grief, pain, anxiety, anger, betrayal, injustice.
14, 16, 19, 21
No dating while unstable. Being responsible for someone’s heart means being prepared to treat them with respect at all times, regardless of whether they make you angry, jealous, annoyed, rejected, humiliated or heartbroken. If (a) you don’t think those things could happen or (b) think there’s a reasonable chance you’d lose your temper, then you’re not ready. And that’s okay! You’ll get there in your own time. In the meantime stay off the market.
12, 14, 16, 18, 21
Default to "nice guy." Meaning it should require something significant for you NOT to be nice. Give people the benefit of the doubt. Cut them (and yourself) some slack. Life is hard. We're all in this together.
12
“Courage is what it takes to stand up and speak. Courage is also what it takes to sit down and listen.” - Winston Churchill
16, 21
Be extra careful when you’re parking or pulling out of a driveway. It’s hard to see little kids or pets.
16
Share Brene Brown's short video on Empathy vs. Sympathy: Be the bear, not the goat. Fantastic 3 minute video. https://www.youtube.com/watch?v=1Evwgu369Jw&feature=youtu.be
12, 14, 18, 21
Have the first of many talks about what consent means. Tell them (boys AND girls) that consent needs to be informed, enthusiastic, sober, ongoing and freely given. Stress that, in no uncertain terms, the absence of consent is rape. Discuss the legal, moral and emotional consequences.
12
When backing up a trailer, put your hand at the bottom of the steering wheel and move the steering wheel in the direction you want the trailer to go.
19
That trope “everything happens for a reason” is, I think, b.s. But I absolutely agree that you can find meaning in anything good or bad.
17
Challenge yourself every day, in one way or another. Mentally (read!) Is there any room for growth in an area you are struggling with? physically (take your pick but never take stupid risks with your safety), emotionally (allow yourself to be vulnerable. Apologize.), spiritually (pray/meditate/ fast.)
13, 17, 21
You think you’re smart now but just wait. Your brain is just getting warmed up. Feed it: books, travel, music, mushrooms.
14, 17, 21