People want to be heard. Listen to your clients, even when they're upset. Don't make excuses or anything, just let them talk. They mostly just want to be heard. Once they're calm, you can solve the problem.
21
One of my favorite scenes in a movie is James Bond with Pierce Brosnan. Bullets are whizzing by him and he just so of gives a mildly annoyed look while focusing on what he’s doing. It’s quintessential cool.
15, 21
Check out Travel for Teens for summer travel programs. Let them choose from themes like service, adventure, animal rescue, etc.
14
When you have no idea what you’re doing, just be kind. Be brave. Think critically and make the best decisions you can in the moment. If possible, find resources to learn what you need to know. Ask for help if help is available. Do your best and don’t sweat it.
18
Work on controlling temper. Read books about how to reach this at a young age and keep updating the conversation as he grows. He needs to be able to control his temper.
4-7
Long before I was old enough to decide what I wanted my life to be about, I was set on a path of other’s choosing: marriage, kids, Catholic. I took that assignment to heart. Focused like a laser beam. Ironically, I believe that it’s because marriage and a conventional family was my prime directive that I ended up becoming roadkill on that path. My point is twofold: don’t let me or anyone else tell you what your life should look like. Maybe college isn’t for you, maybe marriage isn’t something that appeals to you, maybe it is! Keep exploring until you find a direction that fits your own values and priorities. As long as you’re paying your bills and you’re not hurting anyone including yourself, knock yourself out! Go wild! Do whatever feels right. And if you don’t know where you want to be, go where you’re needed to start with. I love you forever no matter what you do.
17, 21
Never follow an “I love you” with a “but...” Instead, follow it with “and...” or “that’s why...” Remember this when they’re young, teach it to them when they’re older.
10, 20
To paraphrase Ted Lasso, it’s the people who think they’ve got it all figured out who delight in judging people and events. It’s better to be open minded, ask questions. Be curious, not judgmental.
15, 21
"The only way to work through sh*tty feelings is to walk through sh*tty feelings." - Psychologist Kristen Howe Hard lesson, but big truth.
15
Of all the things I worry about, addiction is very high on the list. Begin talks (age appropriate) about addiction.
7
When making decisions or setting goals etc, approach from the perspective of your truest self. That’s integrity.
14, 18, 21
Toddlers fall... a lot. Most falls are harmless but sometimes bad accidents happen. Head injuries are scary because they bleed and swell. If bleeding doesn't stop within a few minutes or you can see it's a big gash, head to the urgent care. And remember if the swelling goes out (“goose egg”) that’s a good thing: Better out than in.
2
If there’s a ever a bird in the house, close the interior doors, open the doors to the outside and shoo it out with a broom.
18
No dating while unstable. Being responsible for someone’s heart means being prepared to treat them with respect at all times, regardless of whether they make you angry, jealous, annoyed, rejected, humiliated or heartbroken. If (a) you don’t think those things could happen or (b) think there’s a reasonable chance you’d lose your temper, then you’re not ready. And that’s okay! You’ll get there in your own time. In the meantime stay off the market.
12, 14, 16, 18, 21
Tube first 2 or 3 years of your life I would sing to you after bath time as I was getting you in your jammies. Two songs: Oh Shenandoah and Danny Boy. Rubbing your tiny little feet with baby lotion while singing to you is one of the happiest memories of my life.
21
You will come to rely on whatever you choose to help you feel better. You may even become addicted. So choose carefully. Rely on creative, positive, spirit-affirming practices to replenish yourself. Don’t fall in to the trap of alcohol/ food/gambling/smoking/sex/shopping, etc. to numb your pain or avoid dealing with difficulties. ________EVERYONE feels stress, anxiety, loss, despair, frustration and a while bunch of crappy feelings at some time or another. It’s okay to feel those things. But how you choose to DEAL with those feelings will determine a great deal in how happy your life will be.
12, 14, 16, 17, 21
Don’t give up on your dreams, but remember there will be plenty of times when you have to tweak them a bit…or a lot. I think of all the couples who were slated to get married in 2020. They either postponed or scrapped the big wedding for a backyard ceremony and bbq. How many brides had to *massively* shift heir vision and let go of what they assumed their wedding would look like. This happened to my friend and she cried and cried, of course. It was a big disappointment. But then she and her fiancé had the most charming backyard ceremony. It was small but so romantic.Now she says she wouldn’t change a thing about her wedding. I’ve got a silly example from my own dreams. I had long hoped to spend my 50th birthday on Maui with friends and family all staying at the Four Seasons. Fifty happened during Covid so I moved my dream celebration to sixty. And then come to find out tourism isn’t considered a good thing by locals in Hawaii, so will choose a different destination where tourism is encouraged and sustainable. I’m still dreaming my dream, even it looks different than I thought it would. All this to say, don’t lose heart when stuff happens and your plans are upended. Be honest about your disappointment about what’s been lost, but then be open to opportunities this new turn of events brings with it. There are always blessings hidden among heartbreak.
13, 17, 21