People want to be heard. Listen to your clients, even when they're upset. Don't make excuses or anything, just let them talk. They mostly just want to be heard. Once they're calm, you can solve the problem.
When I say I want you to be happy I’m not talking about pleasure and ease. I mean purpose and pride you in yourself, meaningful work, and a solid group of friends and family who loves you for who you are, so you don’t ever have to pretend to be something you’re not.
Great message about not letting people hurt you just because they have painful scars. Their scars aren’t yours to heal, and you deserve to be treated well. Very well. https://vm.tiktok.com/TTPd2beHxu/
Let them borrow your calm. Little ones (grownups too) sometimes just need to freak out a bit. Stay there. Be near. Don’t judge or even help. Just be there, and stay calm. Your loving energy is all they need as they work through it themselves. Keep them safe but other than that don’t help or advise unless they ask.
Mindset for a breakup: “I’d rather adjust to your absence than be continually frustrated by your presence.” Can work with romantic partners, jobs, habits...anything you’re hanging on to that you know you should let go of.
Led Zeppelin, Queen, The Who, Lynyard Skynard. Listen with headphones, listen alone, listen with friends. So many more good bands but if you start with these you’ll be well on your way.
Toddlers fall... a lot. Most falls are harmless but sometimes bad accidents happen. Head injuries are scary because they bleed and swell. If bleeding doesn't stop within a few minutes or you can see it's a big gash, head to the urgent care. And remember if the swelling goes out (“goose egg”) that’s a good thing: Better out than in.
You are always responsible for how you act, no matter what you’re feeling. (Or whether you’re drunk or in any way impaired.)
Hammer this point home for the next 10 years!