People want to be heard. Listen to your clients, even when they're upset. Don't make excuses or anything, just let them talk. They mostly just want to be heard. Once they're calm, you can solve the problem.
Take heart. There are lots of terrible things in the world - Poverty, disease, injustice, natural disasters...Thankfully, good FAR outweighs the bad: Love, Faith, Art, friendship, healing, creativity, community, innovation, beauty and renewal to name just a few. Focus on the good. Relish in the countless expressions of goodness. Work hard to preserve, protect, and advance them.
IMPORTANT: If you borrow money from someone pay it back as soon as possible. In full. If you borrow an item, return it in excellent condition. I’d say if you borrow a car, return it with a full tank of gas but hopefully by the time you’re driving there won’t be any combustible engines. So return it fully charged!
"Make yourself proud." Teach them to take pride in themselves - in their work, their behavior. Everything from a 3 year-old making her bed to a 10 year-old's homework. If they learn to keep going until they're satisfied it's done well, they won't need us to keep after them.
Screw “achievement.” Do things you enjoy, share experiences that expand your capacity for joy and compassion. It doesn’t matter if you’re any good, it just matters that you’re in your groove.
Time management skills.
Look for current resources.
Teach about making lists when you're feeling overwhelmed.
Start with listing 5 to-do's.
Tackle the top 3 of those. Then reassess. New priorities? If no, keep going down the list. If yes, add them to the list in whatever order of importance.
Speak up when it’s called for: Fight injustice, stand up for others, etc. but shut the F up if you’re thinking about offering an unsolicited opinion or advice about anything you’re not personally an expert in.
Third or fourth grade is usually a time of friendship drama. Hurt feelings abound. Treat yourself and them gently. Hold space for sadness and frustration. The last thing we ever want to do is to change who we are (what we like) in order to fit in. Good friends encourage you to let your light shine, they don’t mock your light, or imply you should dim it. I don’t care who’s popular, good looking etc, beware of anyone who thinks mean is cool. Gravitate towards kind, weird, talented, interesting, funny, etc. Good vibes are always better than “cool.”
Curate a presentation on heartbreak. Talk about heartbreaks endured by people we know, fictional characters, historical figures, etc. Point is to normalize it, prepare them for it and teach them that they will come out the other side.
Protect women from gross men: First, don’t be gross. Second, resist the urge to go along with the pack when they get gross. Third, and this is going to take courage, tell them to knock that sh*t off. Never make a girl feel uncomfortable to get a laugh. It’s not funny, it’s scary and demeaning and will teach her you can’t be trusted.